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One stop complaint Alibaba's intellectual property protection platform covers the Group's e-commerce platforms Taobao, Tmall, 1688, AliExpress and Alibaba International Trading Market. Once you find the goods and behaviors of intellectual property infringement (including trademark infringement, copyright infringement, patent infringement, etc.), you can complain through the intellectual property protection platform. -
Intellectual property dispute resolution mechanism Option 1: Alibaba's intellectual property protection platform is an online operating system. After you register your account and verify your identity information and intellectual property certification materials, you can submit a complaint online by submitting the infringing product link. After the complaint is established, the corresponding product link will be removed; The seller can submit a complaint, and the platform will judge the commodity situation based on the materials of both parties and decide whether to restore the commodity link. Option 2: If you do not need Alibaba to provide a convenient and fast mechanism for resolving intellectual property disputes, but need to further resolve this intellectual property dispute by complaining to the competent authorities and suing the judicial authorities after the complaint, please make a complaint by email, that is, send the complaint notice and preliminary evidence of infringement to ipr@alibaba-inc.com Mailbox. We will handle it according to relevant legal procedures.
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Register as a member of the intellectual property protection platform 1. Use your favorite mailbox Create an IPP account , set user name and login password; Click here to see how to create an account
2. It can support Taobao, Tmall, AliExpress, 1688 and Alibaba International Station accounts Sign in IPP platform. -
What intellectual property rights do you want to protect? 1. Tell us your identity information and upload your Identification materials ;
2. Tell us the intellectual property information you want to protect and upload your Proof materials of rights 。 (Once the materials are confirmed, there is no need to submit them again within the validity period) -
Who infringed your intellectual property? 1. Select the platform where the suspected infringing goods/stores you want to complain about are located, submit the corresponding links of infringing goods and information, and tell us why you think the other party infringes;
2. Once the complaint is established, we will remove the infringement link and notify the other party. If the other party complains, its complaint content will also be forwarded to you for response. -
Manage your intellectual property 1. Manage the intellectual property information that you have filed on the intellectual property protection platform;
2. Query the complaint link processing status and record your intellectual property protection achievements.
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Registration process of personal intellectual property account in Mainland China You need to select the mainland as your region and the individual as your user identity type, fill in and verify your mobile phone number. Please pay attention to the accuracy of the information -
Registration process of individual intellectual property account in non mainland China You need to select the region where you are located as Other, select the user identity category as Enterprise, fill in and verify the email address, please pay attention to the accuracy of information filling -
Identity authentication of business license of individual businesses in mainland China Upload the photos of the business license of individual businesses, and fill in the relevant information one by one according to the requirements of the form to ensure that the information filled in is consistent with the information on the business license of individual businesses -
Identification of legal representative of enterprises in mainland China Upload the photos of the business license and relevant information of the legal representative of the enterprise to ensure that the information filled in is consistent with the information on the business license