Micro game minor parent supervision project

The "Online Game Juvenile Parent Guardianship Project" is a project initiated by Sina Weibo micro game platform in accordance with relevant national regulations. It is guided by the Ministry of Culture of the People's Republic of China. It is a social public welfare action aimed at strengthening parents' guardianship of minors' participation in online games, guiding minors to participate in online games in a healthy and green way, and harmonious family relations. It provides a practical method and a channel for parents to implement monitoring, which makes it possible for parents to correct some minor children's behavior of indulging in games. The social public welfare action fully reflects the high sense of social responsibility of China's online game industry, the concern for the legitimate rights and interests of minor players and the desire to build a harmonious society with practical actions.

Tips for Healthy Participation of Minors in Online Games

With the popularity of the Internet among teenagers, it has become a common phenomenon for minors to contact online games. In order to protect minors' healthy participation in the game, parents should also strengthen supervision and guidance on the premise that the government further strengthens industry management. To this end, we provide the following suggestions for minors to participate in online games:

1、 Actively control the game time. Games are just the adjustment of learning and life. We should actively participate in various offline activities, and let parents know their behavior and experience in online games.
2、 Don't participate in game settings that may take more time. Do not play large-scale role-playing games or games with PK settings. Students in school play games for no more than 2 hours a week and spend no more than 10 yuan a month on the games.
3、 Don't take games as spiritual sustenance. Especially when encountering pressure and frustration in real life, you should talk with your family and friends more, not just rely on games to relieve pressure.
4、 Develop a positive and healthy game mentality. Overcome the psychology of comparison, showing off, hatred and revenge, and avoid the formation of bad online behaviors such as bullying and robbing others.
5、 Pay attention to protecting personal information. Including personal family and friend identity information, home, school, unit address, telephone number, etc., to prevent network traps and network crimes.
Parent guardianship application process

The parent monitoring system takes full account of the actual needs of parents. When the head of the family finds that his or her children are too addicted to playing games, the parents provide legal guardian qualification certificates, game name accounts, and parents' wishes for limiting the intensity of information. Several restrictions can be taken on the accounts of children who are addicted to playing games, To solve the problem of minors' addiction to online games, such as limiting the time interval and length of children's playing games every day, limiting the ability to play games only on weekends, or completely prohibiting them. If parents find that their children are too addicted to playing games, please call our customer service hotline 010-59718467 to apply for guardianship. At this time, our customer service personnel will record your contact information and send you the relevant application materials. After you prepare the materials, you can fax or express them to us. If the materials are complete, we will immediately operate, If it is not perfect, we will contact you by phone as soon as possible to supplement the materials.

Parent monitoring progress query

If you have applied for parental supervision service, you can inquire through our customer service to find out the latest processing progress of the service application you submitted, such as whether the fax has been received, whether subsequent submission of information is required, and whether the account has been processed. During the service period, if you have any questions about the information to be submitted or the processing results, or any other problems, you can contact us at any time, and we will have a dedicated customer service director to provide you with consultation and answer services, or cooperate with you and guide you to solve problems. Parental guardianship application guidance

The specific implementation rules are as follows: Application conditions:
1. The applicant must be the legal guardian of the minor under guardianship;
2. The applicant's ward is less than 18 years old;
3. Applicants must be mainland citizens, excluding Hong Kong, Macao and Taiwan.
Materials to be submitted for application: (Please contact our customer service for the application form)
1. Guardian Information Form (including the copy of the guardian's identity certificate);
2. Information form of the ward (including relevant information of the game played by the ward and copies of identity certificates);
3. Fill in online games Application for guardianship of minor parents , letter of guarantee, letter of authorization and manual signature (required download , fill in, print and sign);
4. Certification documents of the guardianship relationship between the applicant and the ward (household register or certification documents issued by relevant authorities).
Application method:
1. Telephone service guardians can call the hotline for consultation, 7 * 24 hours a day, all year round, and the hotline is 010-59718467.
2. The fax service supervisor can send relevant information and apply by fax. The fax is accepted 24 hours a day. Fax number: 010-59718467
3. The mail service guardian can submit relevant information by mail. Mailing address: Liu Mengchen, Room 901, No. 8, Haidian North Second Street, Haidian District
Other requirements:
1. The applicant shall submit relatively complete application materials and timely supplement the information not provided; Please ask people who are familiar with computers, the Internet and games for assistance, so as to provide detailed information;
2. The applicant shall ensure that the information submitted is true and effective; For providing false information or forging certificates, our company will reserve the right to further investigate legal liability.
Supervision method: Stop account
The guardian's account is closed according to the guardian's wishes. Until the ward reaches the age of 18 and applies.
If you have any doubt, please download“ Account Doubt Appeal Document ”Fill in and send it to relevant personnel for appeal.