Method 1: 1. According to the feedback from netizens, this problem is due to the lack of "KB3170455" patch in the system. 2. If you don't know how to install it, first search Baidu for "KB3170455" and enter Microsoft's website. X86 x64 method 2: 1. First click the start menu at the bottom left corner, and then enter "Devices and Printers" in the "Control Panel" 2. After entering the printer interface, select "Create a new port", and then select "Local port" 3. Then enter our printer port in "Enter port name", and then select "Browse to install drivers
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