Customer background:

 The leading Internet financial institutions in China, including consumer finance, payment, Internet wealth management, Internet insurance, Internet securities and other sectors, basically cover all areas of financial services.

Pain points of demand:

 ✓ The business model is complex, and the hybrid cloud architecture makes it more difficult to operate and maintain on and off the cloud; ✓ Multiple data sources, complex structure, large volume, fast real-time data update, and high requirements for data access capability. Unable to manage data hierarchically, establish data association relationship, and identify the importance of indicators It is difficult to achieve unified modeling of business and IT operation and maintenance data, as well as data consumption in multiple scenarios

Solution:

 ✓ A complete service management model enables unified modeling of business and IT operation and maintenance data; ✓ Full stack monitoring, from the underlying infrastructure to the operating system, middleware, database, network quality, and business, to conduct comprehensive monitoring and alarm, so that abnormalities can be found in seconds; ✓ Automatic operation platform, realizing online change, safe and controllable task execution, and traceable history.