Wuhan Ruima Lianxin Information Technology Co., Ltd

Capital: 5.01 million yuan Scale: 10~100 persons Address: Room C1803, Floor 18, Unit C, Building 1, Fuhua Building, No. 20, Luoyu Road, Hongshan District

Wuhan Ruima has focused on customer service system research and development for ten years, serving thousands of customers. We aim to help customers reduce service costs, improve service efficiency, optimize service experience, and combine artificial intelligence and big data technology to provide users with accurate service systems, intelligent return visit systems, intelligent customer service systems, intelligent voice navigation, call center systems Telemarketing management system and other products

customer service

All year round

Consultation Details

Services on sale

Baidu Brain Drive

Ruima intelligent AI online robot customer service

Ruima intelligent AI online robot ---- never offline customer service. Based on Baidu UNIT (understanding and interaction technology) solution, it provides users with omni channel access to AI intelligent robot online customer service.

Baidu Brain Drive

Ruima Omni channel Intelligent Customer Service System

Rui Code omni channel intelligent customer service system supports multi-channel access, call center function, intelligent work order, CRM function, online customer service function and other functions.

Baidu Brain Drive

Ruima intelligent AI voice robot customer service

Simulate real machine dialogue to improve the efficiency and service ability of human-machine voice dialogue service.

Ruima incoming call robot

In the intelligent voice customer service (IVR) dialogue scenario, a 7 * 24 hour voice customer service robot can answer calls, make smooth and natural replies through voice synthesis, and undertake customer service services such as consultation, handling, and drainage.

Ruima Intelligent Quality Inspection

Intelligent quality inspection can cover every conversation between robot and manual customer service and customers. It adopts the mode of intelligent automatic quality inspection+manual audit to help improve the service quality and work efficiency of online manual customer service system.

Ruima Online Customer Service

Ruima online customer service products include online customer service, system settings, statistical analysis and other basic functions. It supports multi-channel online reception, conversation transfer, message withdrawal, reception grouping, blackout, conversation report and other functions.

Ruima character robot

Rui Code character robot supports docking of multi-channel applications and provides users with intelligent services such as intelligent recommendation, intelligent question answering and intelligent dialogue through intelligent recognition, automatic response, question guidance and other functions.

Ruima calls back to the robot

Through the intelligent voice robot, it can automatically call a return call, communicate intelligently, record and analyze the communication results automatically, and support user-defined questionnaires and human-computer cooperation. It is applicable to application scenarios such as voice notification reminder, return visit and research.

Rui Code intelligent work order

Functions such as work order classification, permission setting, work order field customization, automatic generation of work orders from online messages, and work order flow are supported.

Ruima full scene intelligent customer service system connects with diversified online and offline service channels

Ruima full scene intelligent customer service system includes online customer service, text robot, intelligent call in robot, intelligent outbound robot, questionnaire, intelligent call center, intelligent quality inspection, intelligent work order, etc