information community file
All customer cases - Xitiancheng Shopping Center
Xitiancheng Shopping Center
Xitiancheng Shopping Center is a one-stop shopping center jointly built by Hangzhou Xitian Real Estate Co., Ltd. and Hangzhou Xitian Property Management Co., Ltd
Use product
Support and communication
Intelligent interactive terminal opens the AI journey of shopping center
Value achievements
1. Hangzhou Xitiancheng Shopping Center has greatly improved the experience of members and enhanced their viscosity through members' face brushing login and voice dialogue. At the same time, real-time member data analysis is conducted to effectively develop marketing programs.
2. In the process of use, the speed of face recognition is about 1s, and the accuracy rate reaches 95%. It is easy to realize intelligent terminals, connect online and offline, and connect user members with the store brand.
Case Story
Core demands
In the era of AI intelligence, traditional shopping centers have problems such as imperfect member experience, high member data and push marketing costs, so they need to optimize and adjust their models.
1. Members do not need to carry their membership cards with them, nor do they need to enter their account numbers like the traditional shopping guide screen. They can log in to receive coupons, exchange prizes and so on with one face;
2. By collecting the usage trace data of members, we can provide targeted and accurate push content for users;
3. Through big data analysis of user data, statistics and analysis, shopping centers and brand businesses can purposefully design the content of activities and promote the direction.
Solution
Hangzhou Xitiancheng Shopping Center, through the use of the intelligent marketing solution of Hangzhou Big Frog Technology Information Co., Ltd., realizes the identification of membership and accurate content push, thus reducing operating costs and providing user experience.
Highlight 1: Follow the prompts to complete face registration in front of the terminal
Highlight 2: Sign in and push marketing gifts
Highlight 3: Voice dialogue for shops
Highlight 4: Accurate coupon push
Highlight 5: Novel voice interaction activity - price guessing king
Highlight 6: Comprehensive background system, full knowledge of user data
Technical capability
Voice technology
Character recognition
Face and Human Body
Image technology
Language and knowledge
video technique