Mobile version
Hello!
The member account system and Alibaba Terms of Service of Alibaba China and Taobao were upgraded. After login, both sides successfully logged in at the same time. View details>>
  • self-service
    open
    Quick solve common problems, self-help, efficient!
  • Online consultation
    free
    To provide you with various online professional advice, without waiting!
  • Customer service hotline
    Professional manual telephone service hotline, waiting patiently during peak hours. It is recommended to use self-service or online consultation first.
Popular self-service
More>>
Retrieve password
Retrieve login name
Cancellation of ordinary members
Account cannot be logged in
Install Alibaba Wangwang
How to rank top
Unbind Alipay
Introduction and handling of Chengxintong
Renew Chengxintong
Invoice application progress
common problem
More>>
What's the discount for handling Integrity Pass?
What should I do if I am prompted that the number has been occupied during mobile phone verification?
How to deal with disputes arising from online transactions?
How to query the progress of "field certification" service?
How can a member modify the company name after the launch of Chengxintong service?
How to register as an Alibaba member?