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Quick loss reporting

Unable to log in after successful loss reporting, please make financial arrangements

 mobile phone

Mobile phone lost

Quick loss reporting

 computer

Account risk

Quick loss reporting

Call 95188 to report any fund loss

Cancel loss reporting

 Cancel loss reporting

The loss reporting can be cancelled after ensuring the security of the account

1. The mobile phone number cannot be retrieved. Please cancel the loss report and change the bound mobile phone

2. Please reset the login password and payment password after the account is at risk and the loss report is cancelled

Emergency services

You are an enterprise user and cannot use this function temporarily

This function is only available to individual users. If you have other questions, please call Alipay customer service hotline: 95188

Emergency services

You have successfully reported the loss, please do not repeat the operation

Emergency services

You haven't reported the loss, so you don't need this service for the time being

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