Privacy policy protection
Your use of our services means that you have agreed to our collection, use, storage and disclosure of your relevant information, as well as the control and protection measures provided to you in accordance with this privacy statement.
1. Scope of application
1.1 This privacy policy is applicable to all services of Haoyouyun.
1.2 The services provided to you by a third party through the Haoyou Cloud, for example, when the service provider provides services to you through the Haoyou Cloud, collects and uses your information, the agreement on personal information and privacy between you and the third party applies.
1.3 The "information" in this privacy statement specifically refers to the information collected in Article 2. This privacy policy does not apply to your data stored in the Haoyou Cloud system.
2. Scope of information collection
2.1 In order to complete the registration, management, real name authentication and other necessary activities of the Haoyouyun account, you need to submit true, legal and effective information, including but not limited to name, email, QQ number, contact phone, contact address, bank account information, industrial and commercial registration information, etc.
2.2 In order to provide continuous service and ensure service quality, we will record and save your login and use information of the service during your use of the service, including but not limited to IP address, browser type, language used, access date and time, software and hardware feature information, user identifier and web browsing records.
2.3 If you need to use some optional functions or services of Haoyou Cloud, such as cloud market, physical server, etc., you should also provide the information necessary for using this function or service, such as contact, contact information, ID card registration information, etc.
2.4 If you need to apply for offline delivery or conduct product testing online, you should provide necessary information such as contact person, contact information, address, etc. necessary for performing the contract.
2.5 If you need to upgrade your membership level or enter the cloud market, you should provide necessary information such as contact person and contact information to fulfill the contract.
3. How to collect information
3.1 We collect your information by means of your active submission and corresponding records generated during your use of our services.
3.2 We may collect and use your information through cookies and other relevant technologies. The specific purposes we use cookies include:
3.2.1 Remember your identity; For example, cookies help us identify you as our registered user;
3.2.2 Analyze your use of our services in order to provide you with more thoughtful personalized services, including exclusive customer service, recommendation and other services;
3.3 You can refuse or manage cookies through browser settings. However, please note that if you disable cookies, you may not enjoy the best service experience, and the availability of some functions may be affected.
3.4 This privacy statement will apply to the relevant information recorded through the cookies of Haoyou Cloud.
4. Information use
4.1 In order to provide you with more high-quality, convenient and safe services, we may use the collected information for the following purposes on the premise of compliance with relevant laws and regulations:
4.1.1 Provide services to you;
4.1.2 Meet your personalized needs. For example, language settings, location settings, personalized help services and instructions, or other responses to you and other users;
4.1.3 Service optimization and development. For example, we will optimize our services based on the information generated when the Haoyou Cloud system responds to your needs;
4.1.4 Protect users and partners of Haoyou Cloud and Haoyou Cloud. For example, we will use your information for authentication, security, complaint handling, dispute coordination, fraud monitoring and other purposes. For example, when you use security functions or other similar services, we will detect malicious programs or viruses, or identify fraud information for you;
4.1.5 Provide you with more relevant services. For example, provide you with similar functions or services that you may be interested in;
4.1.6 Invite you to participate in the survey of our products and services;
4.1.7 For other relevant scenarios that may need to use the collected information, if the use scenario is not reasonably related to the initial scenario, we will obtain your consent again before using the information;
5. Information disclosure
Without your consent, we will not share your information with any unrelated third party, except for the following circumstances:
5.1 We may share your information with our affiliates, third-party service providers, contractors and agents for the following purposes only:
5.1.1 It is necessary to provide the corresponding functions or services in "2. Scope of Information Collection" and for the purposes described in "4. Use of Information";
5.1.2 Fulfill our responsibilities in《 Haoyou Cloud Service Agreement 》Or the obligations in this statement and the exercise of our rights;
5.2 With the continuous development of our business, we and our affiliated companies may conduct merger, acquisition, asset transfer or similar transactions, and your information may be transferred as part of such transactions. We will comply with the requirements of relevant laws and regulations, notify you before the transfer, ensure the confidentiality of the information at the time of transfer, and continue to perform the corresponding responsibilities and obligations after the change.
5.3 We may also disclose your information for the following reasons:
5.3.1 Comply with applicable laws and regulations;
5.3.2 Comply with the provisions of court judgments, rulings or other legal procedures;
5.3.3 Comply with the requirements of relevant government authorities or other competent authorities;
5.3.4 We have reason to believe that we need to comply with laws and regulations;
5.3.5 The use that is reasonably necessary to implement the relevant service agreement or this privacy statement, safeguard social and public interests, handle complaints/disputes, and protect the personal and property safety or legitimate rights and interests of our customers, us or our affiliates, other users or employees;
5.3.6 Situations with your legal authorization;
If we disclose your information for the above reasons, we will inform you in a timely manner on the basis of complying with the relevant provisions of laws and regulations and this statement.
6. Information storage
6.1 The information about you collected by Haoyou Cloud is stored on the server of Haoyou Cloud in mainland China.
6.2 Generally, we only retain your information during the service period, and the retention time will not exceed the time necessary to meet the relevant use purpose. However, we may need to retain your information or part of your information for a long time under the following circumstances, and only for the purposes related to the following circumstances:
6.2.1 Comply with applicable laws and regulations;
6.2.2 Comply with the requirements of court judgments, rulings or other legal procedures;
6.2.3 Comply with the requirements of relevant government authorities or other competent authorities;
6.2.4 We have reason to believe that we need to comply with laws and regulations;
6.2.5 Use that is reasonably necessary to implement the relevant service agreement or this privacy statement, safeguard social and public interests, handle complaints/disputes, and protect the personal and property safety or legitimate rights and interests of our customers, us or our affiliates, other users or employees
7. Information security
7.1 If you have other accounts of Haoyouyun, your personal information of Haoyouyun may be related to other account information you have in Haoyouyun under specific scenarios. For example, you use www The HaoYouYun.com account registers the Haoyouyun account.
7.2 We strive to ensure information security to prevent information loss, improper use, unauthorized reading or disclosure.
7.2.1 We use various security technologies to ensure the security of information. For example, we will prevent information leakage, damage and loss through multiple server backups, password encryption and other security measures;
7.2.2 We have established strict management systems and processes to ensure the safety of information. For example, we strictly restrict the scope of people accessing information and require them to abide by confidentiality obligations;
7.2.3 We attach importance to information security compliance, and fully guarantee your information security with industry-leading solutions;
However, please understand that due to technical restrictions and various possible malicious means, even if we try our best to strengthen security measures, it is impossible to always ensure 100% security of information in the Internet environment. You need to understand that the system and communication network you use to access our services may have problems due to factors beyond our control.
7.3 In case of personal information leakage and other security events, we will launch the emergency plan to prevent the expansion of security events, report them in time according to the National Network Security Incident Emergency Plan and other relevant provisions, and inform you of the relevant situation by sending emails, push notifications, announcements and other forms, and give you security suggestions.
7.4 In order to ensure your information security more effectively, we also hope you can strengthen your self-protection awareness. We are only responsible for the disclosure of your personal information directly caused by Haoyou Cloud. Therefore, please keep your account and password information properly to avoid the disclosure of your personal information. The Haoyou Cloud account has a security protection function, but you also need to properly protect your personal information. Unless you judge it necessary, you will not provide your account password and other personal information to any third person.
8. Access and control
8.1 You can access, modify and delete your relevant information in the process of using our services. The way you access, modify, and delete information will depend on the specific service you use.
8.2 If you find that we collect and use your information in violation of laws and regulations or the agreement of both parties, you can ask us to delete it. If you find that your information collected and stored by us is incorrect and cannot be corrected by yourself, you can also ask us to correct it.
8.3 When accessing, modifying and deleting relevant information, we may require you to verify your identity to ensure the security of your account. Please understand that some of your requests may not be responded to due to technical limitations and legal and regulatory requirements.
8.4 Some of your information may not be accessible, modified or deleted due to legitimate reasons such as laws and regulations, information security and so on.
8.5 You can choose to withdraw your consent to the processing of your information for some non basic functions or services, and choose to cancel the Haoyouyun account by contacting customer service.
