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[Restored] The line problem of the virtual machine in Tsuen Wan, Hong Kong

  

Dear customers

Hello! We found that at 14:13 in the computer room in Tsuen Wan, Hong Kong, the virtual machine line was abnormal, which affected the virtual machine network of Phase I of CN2 in Tsuen Wan, Hong Kong, The engineer is in the process of emergency treatment. We are very sorry for the inconvenience caused to your use. If you have any questions, please contact us at any time.

---14:26 Progress update---

Dear customers

     Hello! After troubleshooting, the Hong Kong Tsuen Wan Phase I virtual machine was confirmed to be caused by the operator's line, resulting in port 80 being inaccessible and other ports being normal. At present, the engineer has adjusted the line and temporarily restored it to normal, which can be accessed normally. Sorry for the inconvenience. If you have any questions, please feel free to contact us.

---15:21 Progress update---

Dear customers

Impact time: 14:13, January 5, 2023 -- 15:21, January 5, 2023

Hello! At present, the line of the virtual machine operator in Phase I of Tsuen Wan, Hong Kong has been repaired, We are very sorry for the inconvenience caused to your use. If you have any questions, please feel free to contact us.