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AFNOR，EFQM French Partner

Since its creation in1988，the management model promoted by the European Foundation for Quality Management（EFQM）has attracted more than50000organizations。In France，AFNOR Group is its official partner。

Based on best practice within organisations that achieve outstanding results，the model is constantly evolving。Since2020，the EFQM Model offers anew strategic approach to support you in transforming your organisation，while maintaining a performance approach。It will help you to strengthen your improvement process and set new objectives。It will contribute to assess and question how to adapt your organisation to the challenges of an ever changing world。

Few adjustments have been made through the 2ndedition in 2022。

Even more than before，the EFQM Model is an attractive solution to give meaning and coherence to existing improvement processes

Get trained in the EFQM

logo excellence efqmDo you want to find out about and understand the EFQM model？Do you want to use the RADAR concept for your improvement actions or your projects？EFQM in your organization developed into a concrete plan？Are you interested in becoming your enterprise’s EFQM expert and participating in internal assessments？Are you a consultant wanting to upskill in EFQM？Do you want to become an EFQM Assessor and carry out independent assessments？

Discover the training solutions offered by AFNOR Competencies。They will help you acquire proficiency in this management model and also enable you to demonstrate your EFQM competencies and expertise。

Supporting figures

7

criteria for improving

3

fundamental concepts

4个

options to emphasize your commitments

100

预应力混凝土

Self-assessment，EFQM assessment，what to choose？

The EFQM Recognition scheme is accessible to any organization，whether public or private and regardless of its size，its sector or its maturity in terms of quality，wishing to continuously enhance its performance and showcase its success。

Carrying out an EFQM self-assessment is the recommended first step on the road to excellence。This enables you to identify，prioritize and implement improvement plans which are then validated by an external assessor。You then receive an initial level distinction:“Validated by EFQM”。

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Foucauld de Lauzon
Foucauld de Lauzon，our expert
电邮

  • 《By committing to excellence，we wanted to obtain recognition and demonstrate the quality of our work in an objective way，internally and externally，over and above ISO certification。»

    Christine Cornu，RSI Pays de la Loire[Social Security institution]

  • “We are a private higher education establishment which trains future engineers。We considered it essential to adopt an operational mode corresponding to the principles we hold。EFQM offers the appropriate model。»

    Moumen Darcherif，Director of ECAM-EPMI

  • “In invitations to tender we noticed atendency towards more stringent requirements by our customers。ISO9001 quality certification was no longer enough for them；they needed more assurance and wanted us to adopt a more excellence-oriented approach。Internally too，we wanted to strengthen the model for our automated metro line。The EFQM model seemed the most appropriate。»

    Mireille Majerczyk，RATP[Paris public transportoperator]