How to trade more safely

Seller Buyer

Dispute Prevention - New Seller

Goods on shelves
Product description does not match Out of stock False price
Transaction receipt
Deal not sell Failure to deliver goods as agreed Misoperation shipment
Shipment refund
Missing hair and few hair Logistics damage Freight dispute
after-sale service
There is a problem with the returned goods The return is not handled in time The return agreement was unclear

Fast entry

Transaction rights protection help

Operation help for refund and rights protection

Certificate Request

Dispute handling and punishment rules

Common dispute handling rules

Trading rights protection network regulations

1、 Rules for Settlement of Transaction Disputes Scope of dispute resolution and transaction instructions Dispute punishment rules 2、 Comprehensive Evaluation Rules for Transaction Disputes What is dispute rate How to reduce the dispute rate of sellers

Prevention of industrial disputes

Rights protection learning courses/interpretation of rights protection experts

Prevention of common disputes

Seller selection
Seller's authenticity judgment Understanding of supplier credit
Place order for transaction
Early agreement on return service without reason Logistics mode of communication before shipment Agreed vouchers need to be retained
Sign for inspection
Check the goods in person and sign for receipt Entrusted sign in also requires inspection
after-sale service
Early feedback when encountering problems The return and replacement agreement should be clear The evidence must be complete

Fast entry

Operation help for refund and rights protection

How to operate refund

How to initiate a complaint

Buyer rule learning