Electronic membership card（ Online Customer Loyalty Program)
Gu Customer happiness does not mean that he will spend again. You must have a consistent system in place to foster long-term customer loyalty and drive repeat consumption. In other words, you must establish a high-quality customer loyalty plan to retain regular customers.
Why is Customer Retention so important?
Optimizing the customer experience and listening to their needs will bring lifelong brand loyalty and significant economic benefits. On average, The cost of attracting new customers is five times that of retaining existing customers , plus up to 30 times the marketing cost 。 However, only 5% increase in customer retention You can send your Increase profits by 25% to 95% ！
Only when you look deeper can you go farther. Siqi has done more and better for you.
use Spread e-Loyalty programme The system integrates stores and online sales. With an in-depth understanding of your business, all information is clear at a glance, enabling you to work smarter, take action faster, take a broader and broader view, and provide customers with more considerate services.
Simplify Getting Started
The Siqi team is committed to exploring various solutions for seamless integration of Spread and POS system.
Fully synchronized customer profile
Spread can quickly access member data, purchase records, points records and cash vouchers anytime and anywhere, providing customers with personalized experience.
Improve brand communication
Spread has the function of transferring points and recommending friends to encourage customers to actively share, attract new customers and achieve user growth.
Deep management of customer relations
Use Spread system to send email and SMS regularly to establish deep relationship with customers, turn one-time customers into loyal fans and encourage continuous repurchase.
Aggregation report function
Spread provides a report integrating website and POS system data to help you better understand customer needs and quickly make wise decisions.
Effective marketing function
Spread customizes marketing activities for you according to customer information, and shares exclusive discounts, discounts of the month, product promotion and preview.