Zhang Xue, commentator of China Industrial Network
Additional commuter trains have been opened from Hohhot to Erdos Road Industrial Park, effectively meeting the commuter needs of park staff; The flower box isolation belt in the middle of Jingqi Road has been removed in Dalate Economic Development Zone to solve the problem of large buses turning around; In recent years, Ordos City, Inner Mongolia, has vigorously carried out the action of building the optimal business environment, launched the "business environment experience officer" system, and many problems raised by the "business environment experience officer" who "finds fault" have been solved. (Reported by Workers' Daily on April 2)
The meaning of business environment for enterprises is, in a sense, like that of sunlight, water and air for human survival. In recent years, governments at all levels have made many real moves and achievements in optimizing service processes and improving infrastructure. To optimize the business environment, we need to make persistent efforts, adhere to the problem orientation, and do a good job in fine articles. How to "check and fill gaps" for the competent units, "optimize and upgrade" the service process, and dig out deeper anxieties and anxieties of enterprises and the masses are crucial to optimizing the business environment.
If the business environment is good and the service is not up to standard, enterprises and the masses have the deepest understanding and the most say. The "business environment experience officer" system launched by Ordos City is to listen, see and feel from the standpoint of enterprises and the masses. From the "first perspective" of enterprises and the masses, we can find problems more comprehensively and truly, and understand the aspirations of enterprises and the masses. Experiencing and thinking from the ground up, "experience officers" are more likely to speak "expert words", grasp the key points, help competent units optimize service quality and efficiency, fill system loopholes, solve the most practical problems for enterprises and the masses, and provide more considerate services.
The system should be better implemented. In order to implement the "business environment experience officer" system, Ordos has also established a "experience, feedback, rectification, evaluation" work loop, and implemented the "135" work method. Through a series of "hard core" measures, it ensures that the problems and suggestions of "experience officers" are valued and implemented. According to the report, as of the end of February this year, the special class of business environment in Ordos has received 100 suggestions on various issues from the "experience officer", and all of them have been completed. If so, we should respond to whatever we call. Why should we worry about the dissatisfaction of enterprises and the masses and the bad business environment?
The business environment is the basis and source of vitality for the development of market players. Like the system of "business environment experience officer", "user thinking" can help enterprises and the masses solve problems and increase vitality, so as to continuously improve the accuracy and effectiveness of serving enterprises and the masses and create a better business environment. The business environment will be better and better, the market confidence will be stronger, the enterprise will be more energetic, and the economic and social development will also make greater progress.
