On February 18, the first day after the Spring Festival, the National Bureau of Letters and Calls held a special learning seminar for cadres at or above the department level to study and implement Xi Jinping's thought of socialism with Chinese characteristics for a new era, to thoroughly study and implement the important directive spirit of General Secretary Xi Jinping on letters and calls, and to study, discuss, rally, mobilize, and deploy the work of letters and calls throughout the year. Li Wenwen, Deputy Minister of the Central Social Work Department, Secretary of the Party Leadership Group and Director of the National Bureau of Letters and Calls, gave special mobilization assistance with the theme of "in-depth study and implementation of the spirit of General Secretary Xi Jinping's important instructions, focusing on promoting the legalization of letters and calls, and striving to create a new situation for the development of letters and calls".

The meeting pointed out that the National Bureau of Letters and Calls held a special learning seminar on the first day of work after the Spring Festival for four consecutive years, which was not only a heart stopping meeting, but also a business training meeting, aimed at further unifying ideas and actions, investing in the work of the new year with a more ambitious attitude of struggle, and ensuring a good start and progress in all work. We should thoroughly study and implement the spirit of General Secretary Xi Jinping's important instructions and the decisions and arrangements of the Party Central Committee, deeply understand the decisive significance of the "two establishment", strengthen the "four consciousness", firm the "four self-confidence", achieve the "two maintenance", constantly enhance the sense of responsibility and mission of doing well in the letter and visit work in the new era, and make good use of the "barometer" that fully reflects social conditions and public opinion, We should earnestly serve as a "bridge of hearts" between the Party and the government and the people, and better cohere for our Party to unite and lead the people on a new journey in fulfilling our political responsibility to solve problems for the people and share the concerns of the Party. We should always take adhering to high-quality development as the absolute principle of the new era, continue to deepen the reform of the petition system and the construction of the rule of law, continue to promote the reform of the quality, efficiency and motivation of the petition work, and better promote the development of new quality productivity and services to support Chinese modernization. It is necessary to adhere to the long-term strategy of comprehensively and strictly governing the Party as the political construction of the complaint reporting department. With the tenacity and perseverance on the road forever, it is necessary to make precise and continuous efforts to constantly promote the in-depth development of comprehensively and strictly governing the Party. We should persist in taking the rectification of formalism and bureaucracy as an important popular support project, focus on the outstanding problems existing in the work of reducing the burden at the grass-roots level, persevere, make real changes, and take credit for a long time, so as to serve the overall work of the Party and the country more effectively with the actual results of taking responsibility.

The meeting pointed out that in the past year, under the strong leadership of the Party Central Committee with Comrade Xi Jinping at the core, and under the unified leadership of the Central Social Work Department, the national complaint reporting system has united and worked hard, and the complaint reporting work has achieved exciting new results and achievements. In 2024, we will focus on the key tasks of the whole year, take "implementing the new Regulations, promoting the rule of law, and building a large pattern" as the main line, and carry out three activities in depth, namely, "evaluation of the standardized construction of petition business, major supervision, major visits, major research, and finding the most beautiful petition cadres". We will focus on promoting the construction of political organs in the petition department, the rule of law in the petition work, the source control of petition problems, and the resolution of backlog cases The five key tasks of the reform of the system and mechanism of the complaint reporting work and the construction of the cadre team of the complaint reporting work are to shoulder the responsibility, grasp the key points, deepen the reform, and promote the implementation of all work throughout the year with enthusiasm and hard work. We should pay close attention to the performance of duties in accordance with the law, focus on the overall goal of "every demand of the masses is handled by someone, and every demand of the masses is promoted in accordance with the law, so as to achieve clear rights and responsibilities, clear foundation, handle according to the law, good order, and satisfaction of the masses", and comprehensively promote the implementation of the rule of law in the petition work. We should strengthen the grassroots foundation, deepen the three-year campaign to tackle the source of complaint reporting, mobilize all forces to participate in the source governance, and constantly improve the level of the rule of law in the coordination and resolution of conflicts and disputes. We should focus on the normal long-term effect, make every effort to resolve the backlog of letters and visits, strengthen the bottom line thinking, enhance political acumen, and firmly fight the initiative to resolve conflicts. We should adhere to integrity and innovation, constantly optimize and improve the system and mechanism of complaint reporting, make good use of the joint conference mechanism of complaint reporting, and improve the effectiveness of handling complaint reporting matters with business standardization.

The meeting stressed that efforts should be made to strengthen the construction of the Party and the ranks of cadres, firmly establish a clear attitude of standing on the basis of hard work and progress on the basis of actual achievements, truly focus on hard work and work hard, and put the rigorous, pragmatic and diligent style of work into every specific work, with a sense of responsibility of "always reassuring", The decision and deployment of the CPC Central Committee on the work of letters and visits have been implemented to the letter. We should cultivate a deep sense of the masses, consolidate the basic skills of doing a good job in mass work, develop an iron shoulder to overcome difficulties, constantly hone in supervising difficult cases and solving difficult problems, and develop a strong backbone and real skills in preventing and resolving conflicts and risks, and safeguarding the legitimate rights and interests of the masses. We need to create a strong style of discipline, exercise power and perform duties in strict accordance with legal authority and procedures, cultivate a clean and healthy political environment, constantly stimulate the spirit of entrepreneurship, complete all work tasks of the year in high quality, and greet the 75th anniversary of the founding of the People's Republic of China with more outstanding achievements.

Fan Xiaomao, a member of the Party Leadership Group and Deputy Director of the Bureau, presided over the opening ceremony. Li Zijun, Sun Jianli, a member of the Party Leadership Group and Deputy Director of the Bureau, and Jin Yanli attended. Comrades from the Central Social Work Department, the Central Commission for Discipline Inspection, the State Supervision Commission and the Discipline Inspection and Supervision Team stationed in the Central Social Work Department attended the meeting for guidance. The opening ceremony was held in the form of video conference, where all party members and cadres of the bureau participated in the main venue, and all cadres of the petition bureaus (offices) of provinces, autonomous regions, municipalities directly under the Central Government, Xinjiang Production and Construction Corps, and sub provincial cities participated in the branch venue. The seminar was held in the form of mobilization and deployment, collective learning and discussion, and exchange of speeches, and was scheduled to end on February 20.