The Geyi Letters and Calls Management System is a comprehensive management system for case registration, case management and statistical summary.The system collects the original data in the process of visit registration, letter registration, leader instructions, superior assignment and subordinate feedback, makes statistics and analysis, establishes a programmed, institutionalized and standardized computer software management system for complaint reporting cases, reports various statements in a timely and accurate manner, and provides a modern management means for complaint reporting case management,The integrity, timeliness and correctness of various data are maintained, which will comprehensively improve the management system and improve the management level.The system integrates information collection, storage, statistics and other processing into one, which is fast in operation, easy in management, intelligent in information input, and greatly improves work efficiency. Main functional features: 1. Registration function: It integrates the case registration of various complaint channels such as superior assignment, letters, visits, phone calls, and mails, and manages them annually according to the procedures of complaint registration, complaint acceptance, complaint handling, and complaint feedback.Various items can be set by yourself, and special functions can be further added according to the actual needs of each unit. 2. Query function: It can be inquired according to the registration number, the name and address of the complainant, the content of the complaint, the handling unit, the handling unit, the handling period, etc.The system has fuzzy query and precise query functions for users to choose.Fuzzy query: if you want to find the letters of villagers in Fengdang Village, Xikou Township, Shanghang County, just select "Address" and enter "Fengdang", and the system will automatically list all letters containing "Fengdang". 3. Statistics function: The system can count the number of letters and visits in any period of time. There are 16 classified items, including whether or not to accept the letters and visits, the form of letters and visits, the handling unit, the place where the case belongs, the handling unit, the initial revisit, and the collective visit (individual visit).Automatically generate report data such as initial visit, revisit and group visit.To count the number of petition cases in each county (city, district) since this year, just set the time frame and click "County/City"
Tip: Your comments are of great reference value to other users. Please do not enter comments without nutrition. If you encounter problems, please report them so that we can deal with them in a timely manner.