How can active user tags be excluded from public account template messages?

 How can active user tags be excluded from public account template messages?

How can the public account exclude active users and only send messages to inactive fans in group?

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Value of Active Tags

Often during the operation of the public account, we want to activate inactive users to the greatest extent, such as using template messages to send to all users. The touch rate of template messages is very high, but it will also cause a problem, and will be complained of, leading to the blocking of template message mass sending ability.

Therefore, in order to reduce the risk of template message mass sending, the value of active user tags appears.

 How can active user tags be excluded from public account template messages?

We can exclude active users and only send template messages to inactive users.

In the background of Sesame customer service, the number of active tags changes in real time. Conversation, attention, code scanning, menu clicking and other behaviors will enter the active tag within 48 hours, and will move out of the active tag without interaction within 48 hours.

You can also see the number of active people on the official account that day in the background of Sesame customer service.

How to use active tags

Create an active tag under the active user tag. The effective time of the active tag can be set to any length of time between 48 hours and 90 days. For example, if you set 48 hours, the tag is a 48 hour active user tag. If you set 90 days, the tag is a 90 day active user tag.

 How can active user tags be excluded from public account template messages?

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Original article, author: Xiao Zhima, if reproduced, please indicate the source: https://xiaokefu.com.cn/blog/3271.html