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Online pre-sales customer service ￥ eight hundred -
More than 1 year -
More than 20 categories including clothing, shoes and bags, beauty care, maternal and infant products, 3C digital, etc -
Greeting, question answering, shopping guide, related sales, reminders, order verification and maintenance, important information reporting and other comprehensive services. -
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Online after-sales customer service ￥ one thousand and five hundred -
More than 2 years -
More than 20 categories including household products, jewelry, mother and baby products, 3C digital, etc -
After sales services such as communication, registration, verification, handling, follow-up and archiving related to goods return and replacement. -
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Customized customer service ￥ one thousand and five hundred -
More than 2 years -
More than 20 categories including clothing, shoes and bags, beauty care, maternal and infant products, 3C digital, etc -
According to customers' needs, it is responsible for pre-sales greetings, question answering, shopping guide, related sales, reminders, order verification and maintenance, important information reporting, and after-sales return and replacement related communication, registration, verification, processing, follow-up, archiving and other services. -
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Undertaking platform It is committed to helping merchants build a whole network customer service outsourcing solution -
Cat shop -
Taodian Mall -
Beijing store -
Pinduoduo -
Mushroom Street -
Other online stores
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Fish Claw Chengdu Floor 3, Building 2, No. 258, Xiadong Street, Jinjiang District, Chengdu, Sichuan -
Fish Claw Beijing 407, Floor 4, Building 1, Yard 15, Xinya Street, Daxing District, Beijing -
Fish Claw Guangzhou 22-23, Floor 11, Niuben Fortune Building, Building 2, 50 Juyuan Street, Shijing Street, Baiyun District, Guangzhou -
Fish Claw Wuhan No. 1, Floor 21, Building 3, Building 3, Oceanwide International SOHO City, CBD, Jianghan District, Wuhan City, Hubei Province -
Fish Claw Hangzhou Room 1905, Building 7, Wanhe International Center, No. 1929, Shixin North Road, Ningwei Street, Xiaoshan District, Hangzhou City, Zhejiang Province
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01 Communication needs -
02 Select Service -
03 Ordering services -
04 Information handover -
05 Product training -
06 Practical operation -
07 Formal services -
08 Post communication
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2024-04 two hundred and forty thousand and eleven Focus on live games and transfer online clothing stores In today's digital era full of infinite possibilities, many game lovers have successfully transformed into game anchors by virtue of their love for games and unremitting efforts, which has won the recognition of fans. Today, we had the honor to interview such a game anchor. He decided to transfer the clothing online store he has operated for many years and successfully completed the transaction on the online store trading platform because of his focus on the live broadcast business. Let's listen to his story and feelings. -
2024-05 two hundred and forty thousand and twelve Out of interest, out of love. Recently, we received feedback from a special customer who bought an online shop specializing in handicrafts on our platform and praised our service endlessly. In order to understand the customer's shopping experience and her evaluation of the store, we specially arranged this interview. -
2024-03 two hundred and forty thousand and eight Online shop is not necessary, but it is also icing on the cake! Recently, we had the honor to interview a female boss who successfully took over an online jewelry store. With her own efforts and wisdom, she made this online store reborn. Now, let's go into her world and listen to her entrepreneurial stories and experiences. -
2024-04 two hundred and forty thousand and ten I like Zhangqiu iron pot, so I choose to open an online shop. Mr. Chen likes Zhangqiu Iron Pot very much because he thinks it has unique technology, high quality and great market potential, so he bought an online kitchen appliance store from us.
