| Website standard maintenance |
| Domain name service |
Including domain name registration, domain name filing materials submission, website space resolution, and corporate email resolution. |
| Site migration |
The content of migration includes website programs and databases. If the website space migrated by the customer is not purchased from one party, the customer should provide the FTP information and database account information of the website virtual host. |
| Website filing |
Assist customers in website filing, such as registration cancellation, password recovery, website filing and server replacement. |
| Site Backup |
The backup content includes website programs and databases, and the backup frequency is 12 times/year. |
| Website content modification |
The modified content includes the text that cannot be modified in the website background and the picture that cannot be replaced. If the text in the picture is replaced, the customer needs to provide the source file. |
| Page Style Maintenance |
Help customers solve the dislocation of the front page style of the website in some mainstream browsers, including DIV and CSS repair. The main browsers include IE7-10, Firefox, Google Chrome, and 360 security browsers. |
| Website program error |
During the operation of the website, if the website program reports errors due to some unknown unexpected reasons or misoperation, Party B will arrange technicians to immediately determine the causes of the website program errors and repair them, and feed back to customers. |
| Website security testing |
The maintenance content includes virus detection and anti-virus of website programs, deleting trojan files, repairing programs implanted in trojans, and manually handling suspicious files. The frequency of active antivirus of website programs is 12 times/year. |
| Website use training |
It mainly includes the use of website backstage and website editor. The training method is telephone explanation. Written user manuals can be provided according to customer requirements. |
| Site Recovery |
Check the cause of failure. Maintenance includes website failure caused by virus, website failure caused by website program loss and tampering, and website failure caused by website space. |
| Website marketing support |
Specially assigned persons answer the customer's telephone inquiries on marketing, assist customers to solve problems in website marketing, and provide technical guidance and suggestions on website publicity and website optimization. |
| Website technical support |
The telephone time is 9:00-18:00 on weekdays; E-mail time is 9:00-21:00 every day. |
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| Website value-added service |
| Website content publishing |
The service content includes publishing news, product information, and updating page content. The service mode is that the customer sends it to Party B by e-mail, and Party B edits and publishes the content for the customer in the background of the website using an editor. |
| Website image processing |
The service content includes processing the size of the picture, processing the size of the picture, adding words to the picture, adding background to the picture, cutting out the picture in the picture with one color background, removing words from the picture with one color background, and changing words in the picture with one color background. |
| Website visit statistics |
The main contents include: providing valuable information data such as number of visitors, access time, access page, access source, access flow, and summarizing and analyzing relevant information. |
| Technology out of office |
Work at the site of Party A's company, provide technical services according to customer requirements, and work 8 hours a day. |
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| Server maintenance |
| Site Configuration |
Initial configuration of the Windows server site. |
| FTP configuration |
Initial configuration of Windows server FTP. |
| Database installation |
Install and configure accounts for MYSQL or MS SQL databases. |
| Antivirus software installation |
Windows server antivirus software installation and upgrade. |
| Installation of protection software |
Installation and upgrade of Trojan protection software for Windows server. |
| Bug fix |
Windows server vulnerability patch upgrade. |
| Safety inspection |
Windows server security detection. |
| Troubleshooting |
Remote repair of Windows server failure. |
| technical support |
Telephone technical service support, mail technical service support, remote assistance service support. |
