Voice of Buyers The buyer satisfaction of this product is good, but it is removed from the shelves with a high negative buyer experience (NCX) ratio

Posting 25 times Top 0 times Recommended 0 times Quality points: 1 star 264 post reply interactions Historical exchange heat 26.38% Historical communication depth 0%
I received from donotreply@amazon.com 's message. ASIN is prohibited from selling because of high negative buyer experience (NCX) ratio
However, I checked the voice of buyers and found that the performance of this ASIN product is equal to or better than that of similar products. The satisfaction of buyers is good and there is no "solve the problem" button
Check the account status. In the product policy compliance, it shows that the product has been removed due to the high rate of negative buyer experience (NCX)
The background receives a case with the title ASIN ****** – Investment, no content
The email received said: "The goods you sold have been banned for many times due to the high dissatisfaction rate of buyers". Cover......
In the past, some products have been banned from sales due to a high negative buyer experience (NCX) ratio, so it is OK to re release them. What's the situation now???
 
Open case customer service said: Amazon sales partners support you. We understand that you have problems in the list *******. We have confirmed that the list has been deleted because the image violates Amazon's product image requirements. Please review Amazon's product image requirements before uploading new images to your ASIN. For more information, see:


This product has hundreds of stocks in Amazon warehouse, and hundreds more in transit. Cry
Can we really only wait!?
 
 
I have several questions: 1. Do I need to change the picture or something? The customer service replied that it was a bit wrong. Because my dissatisfaction rate is too high.
2. Do you need to wait for the end of the investigation before submitting the POA? I asked the customer service staff to ask me to send an email to my performance team. Normally, it was cold after I sent the dishes.
3. What do I need to do next?
 
I beg your advice! I wish everyone a black list!!!!!!!!!
Invited:
Thank you, the link has been automatically restored in 2 days. Thank you

Please answer the question first Sign in or register

x  Click Consultation