The other dayHow does AliCloud set virtual MFAAfter writing, I became more familiar with the operation of this virtual MFA, and accidentally deleted the virtual MFA key bound to the AliCloud app on the phone.It suddenly occurred to me that without this "lock", I could not log in to my account, so I hurried to find a solution.Who will encounter the same situation in the future can see this article.
It can not only verify the login account, but also verify all your sensitive operations in Alibaba Cloud, such as adding, deleting, and changing. If you can't provide the six digit dynamic number generated by it, I can't even shut down the server.This is very embarrassing, affecting the normal operation of quite a few Alibaba Cloud accounts.At the same time, it means that even if others know the account password, they can't destroy it. Virtual MFA can really play a role in ensuring the security of the account.
Embarrassment is embarrassment, and the problems that should be solved still need to be solved.Fortunately, Alibaba Cloud PC provides multiple login methods. You can log in through "secure login on mobile phone" and then go to the mobile app to confirm. This is the only way to log in without virtual MFA at present.
Customer service unbinds Alibaba Cloud virtual MFA manually
Open Alibaba Cloud official websiteFind the security settings in [Account Management], and click "Unbind" on the right side of the virtual MFA.At this time, you need to verify your identity. Click "Verify Now" on the security token in the following figure.
Unbinding AliCloud virtual MFA through security token
Verify the six digit dynamic password provided by the virtual MFA device (that is, Alibaba Cloud app). If I know this password, what else do I want?Only through the "Contact Customer Service" in the figure above.Here you need to fill in your personal information, as well as the details of the AliCloud products you have used. Old Wei copied and pasted all the server information in use. Is it detailed enough?
Contact the manual customer service through Alibaba Cloud intelligent customer service
The manual customer service helped me create a work order and waited for the after-sales engineer to reply.It is better to respond to such matters quickly during the working hours in the daytime.
The reply said that it was necessary to provide the authentication information of the account owner, and to unbind the mfa, it was also necessary to provide a clear photo of the front and back of the account owner's ID card. This photo was also confused twice because it was not clear. There was no message half a day after the last submission, and the MFA was finally unbound after an upgrade reminder.It took 4 days and 2 working days to solve the problem, including 2 days last weekend, Monday and Tuesday.
Finally, I can conclude that I went to the pit in advance for everyone, and I also arranged Lei,Alibaba Cloud Virtual MFAThis artifact really plays a great role in ensuring account security.Don't delete the key on the AliCloud app. If you delete the key, you cannot generate a 6-digit dynamic code on the AliCloud app.It will lead to a series of subsequent troubles. You will find that without these six digit dynamic codes, nothing can be done in Alibaba Cloud accounts.
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