Job responsibilities: 1、 Administrative work 1. Organize and carry out regular investigation and research, collect and analyze information, study laws and regulations, and do a good job of management consultation and management decision-making staff; 2. Organize the establishment and improvement of departmental rules and regulations, work processes, work standards, etc., and organize their implementation; 3. Responsible for organizing the formulation and implementation of department business plans, work objectives and work plans. 4. Responsible for organizing the drafting of various official documents and compiling memorabilia of the company, and doing a good job in uploading and releasing them. 5. Examine, approve and transmit various documents, and put forward opinions for leaders' reference; 6. Organize and participate in the general manager's office meeting and various regular meetings, review and report the meeting minutes or meeting resolutions, track the implementation of the work assigned by leaders, and report in time; 7. Be responsible for the review of foreign economic contracts and the coordination of the company's legal affairs; 8. Keep good external contact with the headquarters, maintain friendly cooperative relations with relevant government departments and business units, and maintain public relations at the same time; 9. Keep good communication with project companies, understand internal public opinion and trends, and report to superior leaders in a timely manner; 10. Be responsible for handling complaints and reporting the handling results to relevant leaders; 11. Be responsible for the reception of visitors from the company headquarters; 12. Be responsible for organizing and managing the company's archives; 13. Organize the confidentiality work of the company; 14. Collect and report the shift arrangement of the on duty manager; 15. Guide and improve the secretarial work of each department; 16. Be authorized to manage the storage and use of company seals; 17. Be authorized to manage the company's business license, special industry license, health certificate and other important certificates and contracts. 2、 Human resources work 1. According to the company's development strategy, draw up the strategic plan of human resources, and provide the company with the long-term development direction of human resources management. 2. Organize the establishment and improvement of the company's human resources management system; 3. Review the scheme, employee salary and welfare adjustment scheme, performance appraisal scheme and appraisal indicators, and organize inspection of implementation; 4. Be responsible for the payroll control of the headquarters and project companies, verify and standardize the payroll payment according to the business performance, and strengthen the linkage mechanism between payroll and enterprise economic benefits. 5. Organize and complete the salary research in the same industry, summarize and submit the salary research report, and put forward reasonable suggestions on the salary scheme and welfare scheme of the headquarters and project companies. 7. According to the company's strategic plan, be responsible for organizing the company's talent training and echelon construction. 8. Organize the management of employee relations, handle employee arbitration and petition maintenance; 9. Organize and carry out recruitment work and complete all recruitment tasks in time; 10. Draw up the company's overall annual training plan, organize its implementation, and supervise and inspect the implementation of the training plan of each project company; 11. Cooperate with the Party, Youth League, trade union and other organizations to carry out corporate culture construction. 3、 Quality inspection. Supervise and inspect the implementation and quality management of each project company according to the company's rules and regulations and standardization manual; 4、 Department management 1. Prepare the annual cost budget of the department, and control the budget cost after approval; 2. Do a good job in staff management, political and ideological work of staff, care about staff life, and do a good job in building department civilization; 3. Be responsible for team building, organize professional training and learning as planned, improve the professional quality of the team, find outstanding employees through daily observation and assessment, and make key training and promotion recommendations for outstanding employees. 4. Regular work meeting, listen to reports, supervise work progress and solve problems in work; 5. Strictly require employees at all posts to abide by the company's management systems and do a good job in all work according to the process; 6. Arrange the driver, hair cutting room and computer room to do a good job in the maintenance, management and service of the equipment and facilities in the area under the jurisdiction of the department. 7. Do a good job in the management of fixed assets and low value consumables used within the area under the jurisdiction of the department, and ensure that the accounts are consistent with the actual situation; 8. Ensure the safety production and epidemic prevention of the department. 5、 Obey the arrangement of the leader and complete the work tasks assigned by the leader. Qualifications: Education and professional requirements: college degree or above Experience requirements: 3 years working experience in star rated hotels, more than 1 year working experience in hotel offices; Competency and quality requirements: strong political quality, good organizational ability, communication and coordination ability, planning and execution ability, problem solving ability, keen insight, and time concept. Knowledge and skill requirements: understand the systematic knowledge of hotel management and service; Be familiar with laws and regulations and foreign-related legal knowledge on business and safety, have rich professional knowledge of human resources, and have strong ability to write official documents; Proficient in using office software.
