Post responsibilities Working experience in social restaurant is preferred 1. Take charge of the floor service and obey the arrangement of the Director of Food and Beverage and superior leaders. Arrange, inspect, supervise, coordinate and assess the work of subordinates in a planned way. Ensure the completion of all hotel operating indicators. The work is standardized, procedural, standardized and institutionalized. 2. Preside over the regular meeting of the floor, listen to the report, supervise the work construction, improve the work quality and efficiency, adjust and coordinate the work of each department in time, and find and solve the problems in the work in time. 3. According to the market situation and seasonal changes, understand the needs of guests and feed back the information to the chef in time, and cooperate with the kitchen to draw up a dish response plan. Control the standard specifications and requirements of articles to meet the market supply. 4. Be responsible for requiring and supervising each post to implement various rules and regulations, be responsible for the sanitation of the floor, be responsible for the restaurant environment and sanitation, and be responsible for the fire safety and quality management of the department. 5. Pay attention to on-site management, arrange large group banquets, receive VIP guests, and properly handle guest complaints. 6. Be responsible for urging each department to keep the equipment clean, intact and used correctly, controlling the cost of consumables of Jiaqiang's tableware value, and developing a tableware management compensation system to save costs. 7. Establish good public relations, strengthen communication, widely collect the opinions of guests and other departments, summarize experience, correct mistakes, and constantly improve work. 8. Review the daily business report, master the reservation of customers, resource preparation and kitchen preparation of the day, understand the important customers of the day, as well as the relevant conditions and special requirements of the guests, and carefully organize and arrange the current preparations. 9. Assist and cooperate with the professional energy-saving training and daily quality management of the staff in the department to improve their overall quality. 10. Do a good job in ideological and political work, do a good job in building the spiritual civilization of the building, publicize the corporate culture, care about the life of employees, enhance the cohesion of the enterprise, clearly define rewards and punishments, stimulate the enthusiasm of employees to work, and better carry out the work. 11. Coordinate the relationship between the department and other departments, and do other work assigned by the director and the general manager. Job requirements Working experience in social restaurant is preferred 1. Good sense, good communication ability, flexible handling, strong sense of service; 2. Rich experience in large-scale Chinese food management; 3. Have good professional ethics and catering service spirit.
