College degree or above, service apartment service housekeeper, hotel lobby resume background is preferred. We sincerely invite service elites to join Vanke Poyu Furis International Apartment! Work location: Futian District, Nanshan District, Shenzhen. [Poyu Furis Futian Store - Apartment Housekeeper] [Job Responsibilities] 1. Be familiar with the hotel OTA platform, ensure that data information is accurately entered into the system, and be familiar with office software; 2. Responsible for daily customer reception, check-in, check-out, renewal and other services of the apartment; 3. Pay attention to the guest's opinions and complaints, and make timely feedback and handling to improve customer satisfaction; 4. Coordinate with the Housing Department, the Engineering Department, the Protocol Department, the Sales Department, the Grand Property Department, etc. to jointly provide customer service; 5. Assist in dealing with emergencies in the store to ensure the safe living of customers. [Job Requirements] 1. I hope you are good at dealing with customer relations, and can respond quickly and solve customer demands; 2. I hope you love to laugh, have a good image and temperament, and master the basic receptionist etiquette; 3. I hope you have a good sense of service, teamwork spirit and good customer service; 4. I hope you have a good sense of sales, strong learning ability and strong pressure resistance; 5. Previous working experience in the lobby of hotels or high-end service apartments will be preferred; 6. Good at English, Japanese, Korean and other oral communication is preferred. 1. Basic guarantee: basic salary, performance sharing, encourage more work, more creation and more enjoyment; 2. Welfare subsidies: providing three meals, communication subsidies, transportation subsidies, five insurances and one fund, commercial insurance, etc; 3. Employee care: regular group building, healthy running, holiday benefits, annual physical examination, paid annual leave, excellent recognition, accommodation in Poyu apartment, etc; 4. Training and development: professional skills training, clear development path, broad growth platform.
