Governance of complaint sources reduces the burden of complaints from the masses

2024-05-18 11:28:13 Source: Tianshan.com - Xinjiang Legal Daily

On May 17, Wang Yanmei (first from left), director of the Judicial Office of South Lake Road, Shuimogou District, Urumqi City, mediated a water leakage dispute in the mediation room. Photographed by correspondent Bai Xueqing

Tianshan.com - Xinjiang Legal Daily (reporter Yang Rui, correspondent It's snowy and sunny Chou Xinmin reports "Thank you so much, otherwise I would not be able to solve this problem." On May 17, Shuimogou District, Urumqi Shen, mediator of Nanhu South Road Judicial Office Laugh like collect Thank you message to Du

   In October 2023, Du and his wife, who came from other places to buy wedding supplies in Urumqi A physical store took a fancy to a mattress and immediately paid the full price to the merchant.

   Unexpectedly, Du received When the goods are found, The mattress worth 9760 yuan was severely deformed by the truck rope, and there were several holes. Du immediately contacted the merchant, but the merchant said it was good to deliver the goods, so he asked Du to contact the shipping company for compensation. When Du contacted the shipping company, the shipping company did not reply. In a fit of pique, Du To Urumqi Shuimogou District People's Court brought a lawsuit.

   The court referred the case to shuimogou district The Judicial Bureau first mediates. Shuimogou District Judicial Bureau South Hunan road Judicial Office director of an institute After Wang Yanmei and mediator Shen Xiaoru received the case, many times With merchants person in charge Contact, and the merchant finally agrees to 9760 yuan was transferred to Du.

   It is reported that Urumqi Shuimogou District Judicial Bureau and Shuimogou District People's Court Actively explore new mechanisms for solving social conflicts in a diversified way, vigorously promote the docking of people's mediation and litigation mediation, and reduce the burden of people's litigation in accordance with laws and regulations.

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