The platform AI customer service is launched to provide you with a new experience of intelligent shopping guide!
2024-06-24 13:45:37 Source: Global Textile Network
"Hello, I'm Xiaofang, your AI assistant..." On June 21, the new AI customer service Xiaofang of Global Textile Network was officially launched, providing users with personalized and efficient new experience of intelligent shopping guide.
24/7 standby, timely response to demand
AI customer service Xiaofang is online 24 hours a day, 7 days a day, without long waiting, and can respond immediately and answer your questions accurately to provide you with timely help.
Accurate understanding and personalized intelligent recommendation
AI Xiaofang has a strong intelligent understanding ability, which can accurately capture the key information in user conversations. In combination with the rich product hot word library of Global Textile Network, Xiaofang can accurately recommend suitable products, shops and purchase orders for you according to your personalized needs and preferences. In addition, for the feedback on the platform issues, such as the status of finding cloth orders, product consultation, difficult operation and other issues, Xiaofang can quickly provide solutions to ensure a smoother use experience.
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Voice search, convenient and efficient purchase
In addition, AI Xiaofang also supports the intelligent voice search function. By understanding the product attributes, prices and other key information in the user's voice, it can quickly lock qualified products for you to browse and select, making your purchase more efficient.
Global Textile Network will continue to optimize and upgrade the AI customer service textile, and improve the intelligence of dialogue and response speed. At the same time, in combination with data analysis, the company will further optimize the user experience of processes such as product release exception handling, brother finding cloth progress query, so that you can enjoy intelligent shopping guide while feeling more convenient and considerate services.
Log in to the global textile network APP to experience more functions of AI customer service
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