| Technical support and maintenance services |
| Basic website maintenance |
Regularly update WordPress core, theme and plug-in to ensure website security and compatibility |
Basic services include |
Once a month |
| Troubleshooting |
Rapid response and resolution of emergency failures such as website access problems, abnormal functions and display errors |
Basic services include |
7 × 24h response |
| Data backup |
Regular backup of website files and databases to ensure data security and provide emergency recovery services |
Value added services |
Once a week |
| Safety monitoring |
Website security status monitoring, malicious code scanning, firewall protection |
Basic services include |
Real time monitoring |
| Content update and optimization services |
| Basic content update |
A few updates of basic information such as company profile, contact information and product price |
Basic services include |
Within 5 times per month |
| Page content update |
Update and adjustment of website page content and pictures shall not exceed the original page structure |
Value added services |
On demand |
| SEO optimization support |
Basic SEO setting guidance, keyword optimization suggestions, search engine submission assistance |
Basic services include |
Quarterly optimization |
| performance optimization |
Website loading speed optimization, image compression, cache configuration optimization |
Value added services |
On demand |
| Training and consulting services |
| Basic operation training |
WordPress background basic operation training, content publishing, page management and other method guidance |
Basic services include |
2 hours at a time |
| Advanced function training |
Advanced function use training, plug-in configuration, custom settings and other in-depth guidance |
Value added services |
On demand |
| Technical Consultation |
Consultation on website related technical issues and suggestions on function realization scheme |
Basic services include |
Weekday response |
| Data analysis guidance |
Website traffic data analysis guidance, user behavior analysis report interpretation |
Value added services |
Quarterly report |
| Expansion and Upgrade Services |
| Consultation on function expansion |
New function demand assessment, technical feasibility analysis, implementation scheme proposal |
Basic services include |
On demand |
| Small functions increased |
The addition of simple functional modules, such as form modification, widget addition, etc |
Value added services |
On demand |
| Website revision and upgrade |
Large projects such as website overall design revision, structure optimization, function upgrade, etc |
Value added services |
Project system |
| Third party integration |
Third party service integration such as payment interface, CRM system and email marketing tool |
Value added services |
Project system |
