Support Policy Purchase our WordPress theme and you will receive our technical support.We answer and help you understand [...]
Last updated on: April 3, 2025
Support policies
Buy ourWordPress Theme, you will get our technical support.We answer and assist you to solve all problems encountered in using our theme.
A free installation and debugging service is provided for the charging theme.
Read the document first
Many questions have been answered in topic documents, such as installation guides and FAQs.Therefore, before asking, please make sure that you have read our usage documentation to understand the specific topic you are using.
Support period
Once you purchase a theme, you will get a free theme update for life.
Included in after-sales service
Not included in after-sales service
Help resolve any possible errors We try our best to keep our theme up to date, so if you encounter any errors, please let us know and we will try our best to solve them.
Answer specific questions about theme features and functions If you have any questions or problems that cannot be found in the topic document, we are happy to provide you with all the explanations on this topic.
Listen to customer feedback We like listening. If you come up with something and ideas that can improve our theme, please feel free to contact us and make suggestions.
Theme customization Support does not include for modifying or extending topics beyondOriginal function, style and function.If this is a minor change, we will try our best to help, but please contact us for any major changesWordPress customized service information。
Help Modify Topic Code We only provide support for official original products.If any error/problem occurs after our original theme file is modified by yourself or any developer you employ, we cannot support it.Of course, we will always pay attention to and try our best to provide you with a good suggestion, but in this case, you should contact us aboutWordPress customized service information。
Plug ins developed for others (third party) Sometimes, plug-ins may cause some compatibility problems on the website, which is not necessarily a problem of the theme.If you find a conflict with some plug-ins, you should first try to access the plug-in author.Of course, it is good to let us know that there may be conflicts with other plug-ins, so that we can see and try to bypass it. But it is not our responsibility as the theme author to solve other people's errors.
Server/environment issues We do not solve problems related to your website hosting or server environment, or problems related to improper installation of WordPress.In case of such problems, we will provideServer configuration, PHP, MYSQL, FTP, WORDPRESS environment setup and theme initialization。
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Why choose WordPress
Even the time input regardless of cost will never fail any customer. Make the world a little better while making customers and themselves.
Our team
WordPress, a small beast, is composed of a group of young people who are proficient in the development of WordPress. It belongs to the network of Num. It is a group of smart, open-minded, diligent, friendly and eager to overcome challenges.
Our mission
We hope to use WordPress, an excellent website building program, to help everyone build their own website and do Internet marketing well with high efficiency and low cost.
Our Values
We focus on doing our customers' things well and correctly, which means that we will consider the results when making decisions, and most importantly, we strive to be true.
Our Vision
We will become the best WordPress development company in China in the near future. Xiaoshou WordPress hopes to become friends with every customer and witness this beautiful future together.
How to make online business go to the next level
No WordPress website yet
No matter what industry you are engaged in, WordPress will provide you with a professional theme template.There are thousands of free themes in the WordPress market, suitable for many small and medium-sized enterprises.
Small beast WordPress sincerely invites you to learn WordPress together, and is willing to work with all parties to upgrade and improve your WordPress website, and exchange website acceleration, website optimization and other issues.
