Paypal, as one of the most used payment tools in Europe and the United States, is basically used by many foreign websites and cross-border platforms. For sellers who need to collect money, they should know more or less about it. As a payment tool, payment and refund are its basic functions, which may be different from domestic payment tools. As a commonly used cross-border payment tool, both payment and refund involve handling fees, which has been discussed previously How to solve the problem of limited paypal account? This article seeks Xiao Shan to talk about the refund rules and handling fees of paypal.
When sellers sell their goods, it is a common problem for them to return and refund. But when using PayPal for refund, the question arises. Does PayPal need a service charge for refund? Who bears the refund fee of PayPal? In fact, the reason for this problem is that PayPal has updated the refund rules. When you return the payment, the transaction fees you initially paid for receiving the payment will not be returned to you. The money you receive is the money after paying about 4% of the transaction handling fee, not the full amount of the order. This part of the fee was originally refunded in full, and PayPal will return it to you, as long as you refund the amount actually received.
But since July 2021, according to the new refund rules, no matter the original refund or partial refund, PayPal transaction fees will not be refunded to the seller, which is equivalent to that PayPal refund fees will be borne by the seller, so many sellers will find that PayPal refund to customers is the original refund, which is to deduct the fees. Looking for Xiaoshan also found that PayPal is a kind of magic pit operation when checking the refund data recently, which makes people really speechless. If there are not many refunds, this problem will not be found, because Paypal only issued a notice to update the cooperation agreement, which is basically ignored by ordinary users.
After PayPal refund requires a service charge, I think it is too unreliable to use PayPal as a payment tool. Especially like Xiaoshan, I met several wonderful buyers these days. The next day after placing the order, I sent an email saying I didn't want to apply for a refund. The seller didn't do anything and lost the service charge for no reason. Isn't this the operation of cheating the father? After PayPal cancels the discount rate for merchants and does not refund the service charge, we know that PayPal is beginning to harvest merchants. At present, the only way to pay is to tell the customer that 95% of the money can be refunded without any reason, or pay off PayPal. If there is a better cross-border e-commerce payment tool, PayPal can not be used.