1、 How to guard against fraudulent behaviors in the tourism industry?

The most common fraudulent behavior in the tourism industry often occurs in the all inclusive travel of group travel. All inclusive travel refers to all kinds of service items, including food, accommodation, transportation, travel, entertainment and other activities of tourists along the way and at various destinations. In fact, it is a half package tour, that is, it only includes the cost of some items, such as accommodation, transportation, sightseeing, and other aspects. Some so-called "all inclusive tours" also require tourists to pay for their own tickets, meals, airport construction fees, etc.

To prevent this fraud, it is best to sign a contract with the travel company first, or write down the accommodation standards and daily travel arrangements with the travel company before the trip, so that the fraud can be complained to the relevant departments.

2、 How to implement tourism complaints?

On June 1, 1991, the National Tourism Administration promulgated the Interim Provisions on Tourism Complaints. The Regulations pointed out that "in order to protect the legitimate rights and interests of tourists or tourism operators, tourism complaints should be handled in a timely and fair manner, and the national reputation should be maintained."

Complaint is a frequent phenomenon in tourism activities. When tourists or tour operators think their legitimate rights and interests have been infringed, they can make complaints to the tourism administration department or local tourism bureaus in written or oral form.

Note to tourists: When making a complaint, there should be relevant evidence, such as the contract signed with the travel agency.