Release date: 14:12, August 14, 2017
Order statuses Status Name | State Interpretation | definition | feedback information |
---|
confirm | Unconfirmed | Unapproved confirmed order | |
---|
Confirmed | The COD order has been approved and confirmed | Send you the order confirmation letter | |
---|
payment | | | |
---|
Partial payment | Only part of the order payment is received | Send order collection letter for you | |
---|
Paid | All payments received | Send order collection letter for you | |
---|
cancel | Customer requests cancellation | Orders cancelled by customers | Send order cancellation letter for you |
---|
Cancel beyond the delivery range | Orders beyond the delivery range | Send order cancellation letter for you | |
---|
Duplicate order cancellation | Repeated orders for the same goods on the same day | Send order cancellation letter for you | |
---|
Address unknown Cancel | The customer's address is not detailed enough, or only the mailbox is left, unable to deliver goods on site | Send order cancellation letter for you | |
---|
Overdue payment | No full payment has been received within 7 days after the order date | Send order cancellation letter for you | |
---|
Cancellation of insufficient payment | The balance is not paid within 7 days after partial payment | Send order cancellation letter for you | |
---|
deliver goods | Partial delivery | Because some goods in the order are out of stock, the goods in stock will be shipped first | Send all shipping letters for you |
---|
Shipped | All shipments | Send you some delivery letters | |
---|
refund | | | |
---|
Partial refund | Return some of your purchase money | | |
---|
Full refund | Return all your purchases | | |
---|
return goods | Partial return | Received some of the items in your return order | |
---|
Return All | Received all the goods in your return order | | |
---|
file | Archived | All orders have been processed and archived | |
---|
|