Counter trend growth achieved by a post-90s entrepreneur

Industry insight

In 2020, under the influence of the COVID-19 epidemic, the investment in offline business activities, events and infrastructure will decrease significantly, and the demand for LED displays in the domestic and global market will decline significantly. As an enterprise engaged in LED display, Qiangyuan Electronics has increased by 30% against the trend of the epidemic. The reasons behind it are worth sharing with you.

Customer introduction

As a post-90s person, Chen Yun has spent many years in the LED display industry, accumulated rich industry resources, and took the opportunity of the rapid development of the LED industry to establish Nanjing Qiangyuan Electronic Technology Co., Ltd. Qiangyuan Electronics integrates the production, sales and service of LED display screens. Since its inception, it has pursued the enterprise philosophy of "relying on products to win the market", professional management, scientific development, and large-scale operation, constantly improving the core competitiveness of products and service quality, and has won the recognition of distributors and customers in many channels.

Digital requirements

With the expansion of business scale and the increase of team members, new requirements have been put forward for enterprise management level and operation efficiency. Qiangyuan Electronics urgently needs digital tools to improve the enterprise's combat effectiveness.

In terms of digital construction, Qiangyuan Electronics also had painful experiences such as complicated software use, high training costs, and unavailability. Therefore, in addition to supporting business scenarios, it also focused on the ease of use, stability, and technical service capabilities of its products.

As a salesperson, Chen Yun has a better understanding of the needs of the salesperson. He hopes that the salesperson can handle business problems and sales expense reimbursement problems at any time through his mobile phone. Relying on the digital platform, he can achieve collaboration and resource sharing among multiple departments, and reduce the transmission and sharing of information through paper documents.

On the other hand, as a manager, Chen Yun hopes that all business data can be quantified, the data can be viewed in real time, and the data can support the management to make decisions and implement decisions quickly.

Solution

Finally, Chen Yun chose Kingdee Jingdouyun products. Through Jingdou Cloud Qiangyuan Electronics, online processing of sales business, mobile reimbursement of sales expenses, collaborative sharing of multiple departments, and data visualization analysis to support business decisions are realized.

When summarizing the secret of the enterprise's growth against the trend, Chen Yun said that the rapid growth of the company for many years in a row mainly depends on the following three aspects: first, the company focuses on customers, puts customer service and satisfaction first, and quickly responds to customer needs 7 * 24 hours a day; Second, create a corporate culture, find a group of like-minded employees, and let employees realize their self-worth in the organization; Third, through digital transformation, improve enterprise operation efficiency and customer service capability.

 

Respond to customer needs at any time

"Users need us, we are there", Qiangyuan Electronics puts customer service first. On weekends and off hours, when customers have demand, the salesperson can view the inventory and price of products in real time in the Jingdou Cloud APP, and quickly place orders for customers. Orders are synchronized to the warehouse for quick distribution and delivery. Through Jingdou Cloud APP, Qiangyuan Electronics can respond to customers' needs at any time, achieve the best service, and greatly improve customer satisfaction.

 

Online reimbursement

"Only when employees earn money can they stay". Chen Yun, a salesman, is particularly interested in money. Sales expenses are the funds advanced by operators themselves. According to the traditional reimbursement mode, the reimbursement process is long, the financial workload is heavy, and cost control is difficult. After using Jingdou Yunyun for reimbursement, employees directly initiate reimbursement on their mobile phones, take photos of invoices and attach them to the reimbursement form. After submission, the documents will be automatically pushed to the boss for review. The reimbursement period has been shortened from one month to one week, and the reimbursement efficiency has increased by 75%.

Data support decision

Through Jingdouyun APP, Chen Yun can view all business data on his mobile phone at any time, such as sales and gross profit by warehouse and department; Through the best seller list and inventory table, you can intuitively understand the sales trend of different models of products and whether there is a risk of out of stock. You can rely on accurate data charts to formulate purchase and production plans, and no longer need to beat your head to make decisions.

In the digital market environment with new pattern and new vision, only by seizing the opportunity can we grow like mushrooms after a spring rain; Only innovation and reform can continue to lead the industry; In the future, I hope that small and micro enterprises can move towards a more brilliant tomorrow in the journey of the stars and the sea!

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