The fundamental purpose of foreign trade marketing enterprise website is to obtain inquiries, so everything on the website should start from the perspective of customers to achieve a high-value user experience. When the user experience improves, the conversion rate of the website will rise. Online chat tool is one of them. Today, we will talk about the installation and use of online contact tool purechat, Some people also call it the online customer service tool
Purechat features:
1. 15 free chats per account per month
2. Headline big CTA chat! It can guide the transformation well.
3. It is simple to set and easy to use.
In short, after I used PURECHAT, the number of inquiries increased by 25%. The following describes the installation and setting methods
1. Enter www.purechat.com , registered account
2. Then use the account password LOGIN to the background of Purechat, and a simple use step will appear. Click the second Install chat box
3. Next, jump to a page, click add code to your website on your own, there will be a pile of code in the same room, click the code, and press ctrl+C to copy the code
4. If it is the AVADA website, go to the WP background - AVADA theme options advanced – code fields, paste the code just copied in the Space before</body>box, and save it
5. Return to the background of PURECHAT and click customize to customize your chat tool
6. Then you will enter the chat tool settings page, where there are detailed settings for each step. After the settings on the left side, there will be a corresponding preview on the right side. The settings of Before chat can be kept as default
7. In the Chat open step, select ask for information to open the chat window, and set the name and email address in the required information
8. The following settings are similar, and SAVE can be used finally
9. So far, the main settings of PURECHAT have been completed. Refresh it and a big CHAT will appear! LOGO, you can do a test.
10. There is a status bar on the top left corner of the home page of PURECHAT background. Click OFF to switch to ON online status. In online status, website customers send chat requests, and you can chat with them online in the background;
Otherwise, it is offline. When the customer sends a chat request, the system will send an email to remind you of your registered email address, as follows
Note: PURECHAT can be displayed only when foreign trade is on the Internet.
