| Understand the basic operation of wish |
1. Introduction to the wish platform
2. Features and advantages of wish
3. Prospect of wish platform
4. Wish account registration and authentication
5. wish payment method
6. Introduction to each platform policy of wish
7. Introduction to the front end page and background account setting
8. Historical performance and correlation of account |
1. Understand the current development status and market prospect of the wish platform, and be familiar with the platform account registration method, process and payment method
2. Be familiar with eBay rules and background basic operations, so as to quickly build your own platform
3. Be familiar with account risk diagnosis and coping skills, reduce store risks, raise funds before rain, and take precautions |
| Cross border logistics and cross-border payment |
1. Understanding of international logistics network planning
2. Logistics service
3. Specific operation methods of international postal EUB packet
4. Logistics mode of overseas warehousing and goods collection
5. Type and setting of collection account
6. Create USD Collection Account Settings
7. Cash standard and withdrawal |
1. Be familiar with various network plans of the platform, understand the logistics operation cooperation mode and logistics service providers, and open overseas localization services with the help of international postal EUB and overseas warehouses
2. Learn the type and setting of collection account, and the seller needs to understand the charging standard and the process of withdrawing cash from the account to the bank card |
| Product development and upload |
1. Market research and analysis to determine categories and products
2. Product cost analysis and pricing
3. Learn about the upload policy of the wish product
4. Upload high-quality pictures of products
5. Compilation rules of title and label
6. Product size/color
7. Product shipping time and national distribution settings
8. Listing optimization |
1. Be familiar with product market research methods and strategies, locate stores, and determine categories and products
2. Be familiar with product cost analysis methods and strategies, and determine more competitive prices
3. Be familiar with the policies and processes related to product upload, grasp the details and precautions of product upload, and constantly optimize listing to increase store popularity and improve transformation |
| Order management and after-sales management |
1. Introduction to wish logistics channel
2. Operation and stock up steps of local warehouse and overseas warehouse
3. International Postal EUB small bags and other logistics operation methods
4. Upload steps of order tracking number
5. Product collection and uploading and inventory management
6. ERP processing wish orders
7. Reply to messages and tips
8. Follow up the information of each stage of the order
9. Wish dispute handling
10. Follow up and handling of bad comments |
1. Understand the advantages and disadvantages of each logistics channel of wish, and be familiar with the operation of local warehouses and overseas warehouses, as well as the operation process of international postal parcels and other logistics
2. Be familiar with the order number, product upload and inventory management, and use ERP to process orders and other methods and skills to follow up the information in each stage of the order, so as to improve efficiency and maintain normal cargo operation
3. Be familiar with all kinds of dispute handling and skills of wish, especially the follow-up and handling of buyer's negative comments, maintain the good credit of the store and ensure good operation |
| Marketing management and data analysis |
1. Target customer group positioning and analysis
2. Analyze the behavior of target customers
3. Wish buyer interface analysis and inspiration
4. Classification, layout and optimization of store products
5. Listing maintenance and analysis
6. Flow analysis
7. Competitor analysis
8. Product promotion |
1. Be familiar with the methods and skills of investigation and analysis of target customers' behavior habits, and reasonably plan and layout the store products to improve traffic
2. Be familiar with relevant data analysis such as article publishing analysis, traffic analysis and competitor analysis to adjust product pricing strategy, marketing promotion strategy and improve exposure conversion rate
3. Be familiar with the new wish seller policy standards and the use of various discounts and promotions, and use the Promotion Manager to increase exposure and improve transformation |
