Shopping Directory
Online payment
Haoli's official website supports Alipay, WeChat payment and online banking payment.
It is recommended to select transfer remittance when the single transaction amount exceeds 10000 yuan. The mall has the manufacturer's default collection account. After the transfer, keep the payment voucher. Contact customer service: 4006-818-999 to confirm the order.
Full name of the company: Shenzhen Haoli Intelligent Technology Co., Ltd
Basic account: Shanghai Pudong Development Bank Shenzhen Branch Central Area Sub branch
Account No.: 79080154740018126
Tips: Before/after remittance, please contact customer service and provide the order number
Invoice Description
The invoice is mailed within 7 to 15 working days after the customer signs for receipt. The title of the invoice is the consignee by default, and it is mailed according to the receiving address. If you need to issue a company's title invoice, you must provide company information and additional invoice information when placing an order.
Refund Instructions
Refund shall be returned through the original channel
Order refund cycle: 7-14 working days
Delivery cycle
The order will be delivered on the day when the payment is successful before 16:00 on the same day. In case of special circumstances such as holidays or inventory, the delivery will be delayed for 2-3 days.
Shipping FAQs
Q1: Do you support unpacking inspection and sign in after receiving goods?
A1: Hello, the intelligent conference panel is a large and valuable item. To avoid unnecessary trouble caused by the inspection problem, please cooperate in the inspection work when signing in. Before signing in, first check whether the outer packing box is intact, and take the initiative to ask the logistics personnel to unpack and inspect the machine. If the outsourced packaging is seriously damaged and the logistics personnel do not support unpacking and inspection, please reject it, In case of rejection, the reason for rejection shall be noted, such as "Rejection due to damaged outsourcing", "Rejection due to damaged machine", etc.
Q2: How to deal with unqualified products found after unpacking after receiving the intelligent conference panel?
A2: Hello, please let the logistics personnel unpack for you. If there is any defect in unpacking on site, the logistics personnel will solve it for you. Or call the official 4006-818-999 after-sales hotline for consultation.
Q3: Are there any restrictions on the logistics distribution scope of the conference panel?
A3: Hello, due to logistics reasons, Gansu, Ningxia, Qinghai, Inner Mongolia, Xinjiang, Liaoning, Heilongjiang, Jilin and Tibet do not provide package delivery services for the time being.
Q4: Do you want to purchase Haoli intelligent conference tablet by mail?
A4: Hello, at present, all goods in Haoli official website mall are provided with package mail service. However, the nearest logistics outlets in the areas not covered by the logistics outlets will pick them up. Please understand.
Q5: What if the goods are damaged during transportation?
A5: Please be sure to check whether the goods are intact and open the box for inspection when receiving the goods. If possible, please conduct power on test and sign for it after confirmation. If the machine is damaged, please do not install and use it. Be sure to contact customer service within 1 hour and provide photos.
Sign in Notice
The commercial display category products involve transportation risks, and it is not acceptable to return or replace goods without reason (including no reason to refuse to sign) except for broken screens. When placing an order, please be sure to confirm with the customer service whether the products meet the use specifications. Thank you for your cooperation!
Please refuse to sign if:
(1) The outer package is damaged.
(2) Open the box to check whether the product is damaged.
Note: If the product is found to be damaged due to transportation after signing, users will not be able to enjoy free replacement.
