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Business introduction:
It refers to the return of goods sold by an enterprise due to the quality and variety not meeting customer requirements. Sales return includes both the return of goods sold in the current year before the end of the year and the return of goods sold in previous years in the current year.
1、 Problems in sales returns of most enterprises
1. The return process is quite complicated, often spending a lot of time on record review
2. There are too many intermediate handlers for goods return and replacement, which often leads to various problems, resulting in inconsistent accounts and responsibilities
3. The return and replacement of goods need to be recorded manually. Errors in the bookkeeping process lead to continuous errors in various businesses in the later period
4. The registration of the traditional return order is not standardized, and important information such as the type, quantity and price of the returned goods cannot be clearly seen
5. The financial department needs to redo the account of product return and replacement according to the contract settlement status. It is not possible to visually view the contract related to this return business and whether the issue is invoiced or not.
2、 How to Effectively Improve Enterprise Sales Return Management with ERP of Fanpu Software
1. Register the return information directly in the system, where the contract information of return can be quickly associated to facilitate the query of return original document information
2. Record the return personnel information in the process of registering return, and effectively divide responsibilities
3. In the process of return, the system will automatically associate relevant account information to avoid subsequent business continuity errors caused by account association errors
4. The unified and standardized return order can record the main important information of return and upload the attachment to the system for saving
5. The system will automatically generate the red ink offset account and red ink offset invoice information about the contract while registering the return. The financial department can visually view the progress of the related business of the contract.
