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common problem

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common problem

Application for free trial and consultation hotline: 400-8352-114

Q: How to solve the problem of deploying ubiquitous software servers?
There are two methods for servers:
1. If the client unit has its own server, we can remotely install it to the server designated by your company (8G memory, 4-core CPU, 500G hard disk), and the system win2008 R2; Internet access requires a public IP address.
2. If the client unit does not have a server+public IP address, we provide a ubiquitous cloud server; The customer can choose either. Our system and the ubiquitous cloud server have been optimized and integrated to the greatest extent, with higher performance. Click here to learn about the price: https://www.fanpusoft.com/xm/pz/
3. Remarks: Comparative analysis of self built local server and cloud server

Q: How about the security of ubiquitous software?
1. Ubiquitous software has served the enterprise for more than 10 years, and the system is very mature. In the past five years, no security accidents have occurred, and no losses have been caused to the enterprise because of system vulnerabilities. However, the Internet has been developing and improving, and we also maintain the frequency assurance system that is upgraded once a month to be more secure and reliable. 2. Enterprises should be most worried about the security and recovery of data. When deploying ubiquitous software, we will make corresponding security deployment and data fault-tolerant deployment for the server. The server will automatically back up data once a day to ensure data security and integrity in real time and facilitate recovery.
3. Our server is backed up at 12:00 every night, once a week, once a month, a total of 35 times, and the data security is very high.

Q: How does Fanpu train its employees to use the system?
1. Online training is provided, and we will also record the training courseware and send it to our customers
2. You can also watch learning and training videos online 24 hours a day on the official website of Fanpu Software
3. Our online technical customer service, with more than 70 people, can answer operational questions online at any time, regardless of geographical restrictions, and is very efficient.

Q: How is after-sales service solved?
1. 2500 standardized online training videos are provided, and each module and function point has detailed introduction videos and operation manuals; Our operation and maintenance service center QQ group always pays attention to operation and maintenance, telephone answering, remote communication, video and voice training, etc.
2. Our company is responsible for the whole process of operation and maintenance after-sales service. We have a strict patrol inspection system to assess our operation and maintenance department and be responsible for customers.
3. Our online technical customer service, with more than 70 people, can answer operational questions online at any time. It is free from geographical restrictions and highly efficient. Special personnel are employed with certificates. The one-on-one model provides enterprises with 12 hour online answers to after-sales service and questions in use, so that you have no worries.

Q: Why are your products cheaper than those of other companies?
1. We are an Internet software company in the construction industry. Our software is equivalent to online direct sales, similar to the official Xiaomi website; As described by Alibaba Jack Ma, Fanpu software eliminates the intermediate agent sales link and reduces the operating costs, so the price is much cheaper than others, and the cost of enterprise purchase is also greatly reduced.
2. At the same time, we are the same as Xiaomi mobile phones in those years. The price is cheaper than others, but we provide platform based system functions that others do not have. We focus on product development and design and user experience. We use Internet marketing and services, and other companies use more traditional channels.
3. Our price positioning is also very suitable for construction enterprises, allowing more small and medium-sized construction companies to lower the purchase threshold.
4. The price of our system is not calculated on an annual basis, but a lifetime fee. We do not limit the number of users. Even if your company has 3000 people, we still only charge this price.

Q: What is your payment method?
1. Our customers all over the country are charged at one time, because our pricing is really suitable for small and medium-sized engineering enterprises in China, with low cost, quick start, simple, convenient and applicable.
2. Our marketing department has done verification and analysis for a long time. First, we should make small and medium-sized construction engineering enterprises less burdened, affordable, and quickly popularize our brand. Our enterprises want to be the first brand in China's construction engineering industry in the future. We attach great importance to public praise. Whether we are old timers or ordinary employees, we sincerely do a good job in customer service, Word of mouth spreads too fast in the Internet era. We care about that.

Q: How to install it for us?
1. Remote installation to the server purchased by the customer.
2. After the customer pays, it will be installed on your company's server through remote deployment within 15 minutes.

Q: What are the differences between the cloud system companies and the product systems of ubiquitous software?
1. The so-called cloud system actually stores the data of enterprise users on the software company's own server, which is too unsafe.
2. The software company of this cloud system finally wants to kidnap the user's data and applications. It will charge you at any time, and it will charge you by year and by module. After the enterprise is kidnapped, it can't do without handing in the data, because the data is not in the hands of the enterprise itself, which means that this cloud system is actually a leasing model and kidnaps our enterprise for life, In other words, you are the "meat" on the board of the software company.
3. Ubiquitous software is used to install the system on the server of the client's own unit, and the ownership is owned by the enterprise itself, so that the system itself and data are owned by the enterprise, and the security is guaranteed. It is more practical for us to advocate "pig" or keep it in the customer's "home".

Q: Are there any local branches or agents? Can you come and explain to us?
1. Fanpu Software is an innovative Internet software company. First of all, we cut off our branches and agents across the country. We removed the intermediate sales links and significantly reduced the price of products, so that small and medium-sized construction enterprises can achieve information system management and lower the purchase threshold.
2. Premier Li Keqiang has always called for the transformation of our traditional enterprises, including our software industry.
3. We provide a standardized remote installation and after-sales service mode, and 2500 training courses to make enterprise applications easier to use.
4. We will feed back all the reduced operating costs to our small and medium-sized construction enterprises to make them affordable, usable, convenient and practical.
5. On the official website of Fanpu Software, there are detailed introduction of functional modules, online free trial experience and download of materials and video introduction, so that customers can understand the whole picture at a glance.

Q: Will the software be bought out forever, or will it need to be renewed every year?
1. We are a lifelong buyout, a buyout, lifetime no longer charged any fees for products.
2. We do not limit the number of users of enterprises, even the size of enterprises with 3000 people is also a cost.

Q: Can your system be used in other places?
1. Enterprise customers of Fanpu Software can access and use it in any city and anywhere.
2. Including branches or project departments not in the same city, they can be used in different places; Even the boss can normally use it in hotels and mobile phones when he is away on business.

Q: Is there a mobile office system and APP?
1. Our system provides mobile office system and a very professional APP system
2. Mobile APP can view the company's business management process, rapid approval, as well as the company's latest system, announcement notice and other information.
3. The APP of mobile office system can carry out mobile location map attendance at any time, so that you can manage the whereabouts of employees very well.

Released: 2020-03-20 21:42 Source: Fanpu Software[ Print this page ]    [ close ]
How to buy
contact information

Chengdu Company: No. 9, Floor 1, No. 160 Jianshe South Road, Chenghua District, Chengdu

Chongqing Company: Floor 18, Huachuang Business Building, Hongqihegou, Jiangbei District, Chongqing

Consulting: 400-8352-114

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