Familiarity and compliance Our policy It helps us to maintain a safe environment for all and avoid interruptions caused by unintentional violations of rules.
Some rules reflect local legal requirements, while others are based on our experience in providing the most effective protection for all eBay users.
In our policy section, you can find information about whether items can be sold, guidelines for creating and maintaining listings, details about how we protect your personal data, and other information.
You can also find our User Agreement 、 User privacy notice and Cookie notification 。 It lists important information about the terms of use, the information we collect from you, and how we can ensure the security of this information.
Prohibited and restricted items
Find out whether items can be sold on eBay, and in which countries/regions we have imposed restrictions on the sale of certain products and services.
Rules and policies applicable to buyers
When you bid or buy something on eBay, you agree to the rules we set for this community.
Credit evaluation policy
Although the credit evaluation is made in the open forum environment, we have formulated corresponding guidelines and policies to ensure that the credit evaluation is constructive, objective and fair.
Member Behavior Policy
When you buy and sell items on eBay, we hope that you and your information will be respected and that you can treat other members in the same way.
EBay Refund Guarantee Policy
When you purchase an item on eBay, we can guarantee that you will receive the item or get a refund in most cases.
Article publishing policy
Learn all the information about our rules for creating listings, and get advice on how to make your listings more effective.
Sales policy
Our sales policy is designed to help you bring the best experience to buyers.
Car bidding policy
Learn about our car policy and how to sell cars and other motor vehicles on eBay.
False reports against policy violations
Learn how we deal with false reports of policy violations.
Identity policy
Learn how our identity policy protects all our members and makes eBay a secure and trusted trading platform.
Payment Policy
Learn about the allowed payment methods that the seller can provide in the listing, and seek help in case of problems.
EBay Marketing Program Terms
If you launch any eBay advertising service (including promotional advertising), you agree to the terms of eBay's marketing program.
Solve technical problems
Learn how to solve any technical problems you may encounter on our website.
Activities on eBay must comply with this policy, eBay Membership Agreement And all applicable laws, and respect the rights of third parties. If it fails to comply, eBay may adopt applicable laws and eBay Membership Agreement And may even be required by law to take action. Such actions may include (as an example only): removing publications or other content, issuing warnings, restricting activities or freezing accounts.