Smart shopping with eBay Refurbished
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Certified Refurbished: The item is in pristine, like-new condition, backed by a two-year warranty . It has been professionally inspected, cleaned, and refurbished by the manufacturer or a manufacturer-approved vendor to meet manufacturer specifications. The item will be in new packaging with original or new accessories. -
Excellent Refurbished: The item is in like-new condition, backed by a one year warranty. It has been professionally refurbished, inspected and cleaned to excellent condition by qualified sellers. The item includes original or new accessories and will come in new generic packaging. -
Very Good Refurbished: The item shows minimal wear and is backed by a one year warranty. It is fully functional and has been professionally refurbished, inspected and cleaned to very good condition by qualified sellers. The item includes original or new accessories and will come in new generic packaging. -
Good Refurbished: The item shows moderate wear and is backed by a one year warranty. It is fully functional and has been professionally refurbished, inspected and cleaned to good condition by qualified sellers. The item includes original or new accessories and will come in a new generic packaging.
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Start your return: In My eBay, find the item under Purchase history, then in More actions, choose Return this item. -
Select your reason: Depending on the seller's return policy, we may put you in touch with them directly. -
Ship it back: You'll be issued a packing slip and shipping label. Pack the item and ship it.
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Check the listing's return policy before making your purchase. -
Be sure to note shipping deadlines and whether an item can be returned for refund, replacement, or exchange. -
Return the item in the same condition you received it in -- pack it well. Learn more about the item condition policy -
We work hard to make returns smooth. For those rare cases when they don't go that way, the eBay Money Back Guarantee may help. Get the item you ordered or your money back--guaranteed.
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Contact Your Seller If an item hasn't arrived or isn't as described, go to My eBay , select the item in your purchase history, and reach out to your seller. -
Not resolved? Let us know. If you've talked to your seller and the issue still isn't resolved after three business days, contact us . -
We'll get your money back. Fast. You can count on hearing from us within 48 hours.