In recent years, a race has emerged among various electronic means of communication “ dark horse ” , which is email. Since its birth, its development has been rapid. It's impressive. At present, it has been more and more widely used in the business community.
E-mail, also known as electronic mail or electronic mail. It is an electronic letter sent to the object of communication by using the Internet composed of electronic computers. The use of e-mail for external contact not only ensures security and confidentiality, saves time, is not limited by length, and has high clarity, but also can greatly reduce communication costs.
The etiquette norms that business people should observe when using e-mail to communicate with others mainly include the following four aspects.
First, e-mail should be carefully written. Email sent to others must be carefully conceived and written. If you write casually, you don't respect each other or yourself. When writing emails, the following three points must be paid special attention to.
First, the theme should be clear. An email usually has only one subject, and it often needs to be noted before it. If it is summed up properly, the recipient will see it at a glance.
Second, the language should be fluent. To make e-mail easy to read, it is necessary to speak fluently. Try not to sketch obscure or variant characters. When quoting data and materials, it is better to indicate the source for the recipient to check.
Third, the content should be concise. Online time is extremely valuable, so the content of e-mail should be concise and to the point, the shorter the better.
Second, e-mail should be avoided from abuse. In the information society, everyone's time is invaluable. For business people, this is even more important. So some people will say: “ To respect a person in business communication, you should first know how to save time for him. ”
In view of this, it is easy not to send emails to others without necessity. In particular, do not talk with others or just check whether your email can be sent successfully. It is not appropriate to use this method on the Internet “ advertise for friends ” 。
At present, many netizens are often upset because their e-mail boxes are filled with countless boring e-mails, even strangers' e-mails. Dealing with it will not only waste your time and energy, but also may delay your business.
However, generally speaking, it is necessary to reply to others' important emails immediately after receiving them.
Third, e-mail should be encoded. The problem with coding is that every e-mail user should pay attention to it. Due to the characteristics of Chinese characters and some other reasons, Chinese in the mainland, Taiwan Province, Hong Kong and Macao, as well as other countries in the world, currently use different Chinese coding systems. Therefore, when a business person uses the coding system in the mainland of China to send an e-mail to Chinese people living in all countries and regions except the mainland of China, due to the different Chinese coding systems used by the two sides, it is very likely that the convenience will only receive a Tianshu composed of random characters.
Therefore, when sending emails in Chinese to Chinese in other countries and regions except mainland China, business people must also indicate their Chinese coding system in English to ensure that the other party can receive their emails.
Fourth, the function of e-mail should be carefully selected. The advanced e-mail software provided in the market now can have a variety of fonts for backup, and even a variety of stationery for users to choose from. This can certainly enhance the personal characteristics of e-mail, but business people must be careful with such functions.
This is mainly because, on the one hand, too much modification of e-mail will inevitably increase its capacity, increase its sending and receiving time, waste time and money, and often give people a sense of flashiness. On the other hand, the software owned by the e-mail recipient may not support the above functions. In this way, the email he received is likely to greatly deviate from the sender's original intention, thus making all previous efforts wasted.
Click here to view the original text The article originates from the fallen fish- https://www.duoluodeyu.com/24.html
