*Welcome to our store*
Regarding us:
* Our company has many years of experience and has been committed to providing customers with high-quality products.
* Large orders can enjoy big discounts! Please contact customer service.
* Pay more attention to my store, we are updating new products every day.
contact us:
*If you have any comments or suggestions, please contact us. We are very willing to communicate with you to improve our service.
Pre purchase questions
Size Chart:
Q: Can I obtain physical photos?
Answer: Please send the product link to customer service to obtain real photos.
Q: What quality is this?
Answer: The products in our store are all AAA grade high-quality products.
Q: Is there a sign?
Answer: Yes, my friends. All products have trademarks
Q: If I am not satisfied, can I return it?
Answer: This is refundable. If you are not satisfied with the product, you can find the seller to return it within 7 days.
Q: How many days does transportation take?
Answer: My friend, we will send an email around 3 days after purchase, ePacket will arrive around 20 days, and DHL will arrive around 10 days.
Tariff issues:
1. We do not bear any customs duties or import taxes.
2. Please verify with the customs of your country before bidding/purchasing to determine these additional fees.
3. Based on our experience, customs will randomly inspect packages, with approximately 0.5-1% of packages being inspected and may charge some customs duties.
4. In order to reduce the buyer"s import tax and even exempt the buyer from import tariffs, we will declare goods with a value far lower than the actual price paid by the customer for the goods.
5. The lower declared value should not reflect the total price paid by the customer or the market price of the goods, and may not be suitable for countries with different special tariff standards.
Shipping:
1) The processing time for specific orders varies depending on product type and inventory status. In most cases, the processing time can be 3 to 15 working days.
2) Once your package is sent out, you will receive an email notification with a tracking number. The transportation time varies depending on different modes of transportation.
3) Any item you order can only be shipped after receiving your payment from a third party (bank). We will ship to customers through China Post, EMS, UPS, DHL, FedEx, or Air Mail based on the actual situation.
4) For delivery destinations (your address) that are only available to DHL or UPS, if they are in remote areas as claimed by DHL or UPS, the additional fees should be paid by the buyer.
5) We will do our best to provide you with the most reliable and affordable transportation services.
6) If you did not receive your item on time, please contact us immediately for further assistance.
Return Exchange:
* If we send the wrong style or color, we can refund or resend it.
* If the item cannot meet your needs, we can also accept your return, but the shipping cost should be paid by the buyer.
Return instructions:
1. If you have any questions about the item you received, please contact us before returning it.
2. Please provide us with clear photos and text explanation of the reason for the error in the item.
3. If the goods are damaged during transportation, please keep all documents and packaging and contact us within 7 days of receipt.
4. Before returning, please ensure that you receive our (seller) return address.
5.To avoid encountering problems at customs, please fill in the low price and declare the package as a gift.
6. Please record your return tracking number. We are not responsible for the lost package.
