addheightnew"> Welcom To Our Store
About Pre-sales Advice
Please don't hesitate to contact us if you have any questions or concerns before making your purchase. We are committed to your 100% satisfaction
About place order
Please remember to receive the coupon from our store before placing an order , choose the right color and size, and make sure your address,postal code,phone number is right.After you paid, we suggest you check the order details again to make sure all is correct,If there is something wrong, please contact us in time to modify
We support mixed orders. The order step is click Add to cart, select the color and size you want, and then click continue. Repeat this step until you have selected all the colors you need, and then click the shopping cart in the upper right corner of the screen to finish your payment .
We support dropshipping, just give your customer's address in the order.We will ship out as soon as possible and not leave any contact information in the package
A bout T ransportation
We don"t ship boxes by default unless there is " with box " in our order option .Send box will increase the risk of the package being seized by the customs and also make your package delivery time longer.
You can use 17track.net to track your package.Usually you will get tracking info in 3-5 days,If you find the package has no logistics information, please contact us within the order, and we will fix it quickly.If the package is seized by your country"s customs, please contact with them for clearance as soon as possible, we will give you a certain amount of compensation, otherwise it is likely to be destroyed
About Review
Your review is very important to us. I f you are satisfied , please don't hesitate to give us a five-star praise and contact us to give you a coupon. If you are not satisfied with the product, please do not open the dispute or post negative review, contact us in your order, we will do our best to help you solve the problem
About the declare value
Normally we will declare $10,marked as gift
Please leave a message to us if you have special requests about declare value and name
About DHL Remote area ( need to pay extra cost or change to other shipping methods )
DHL might apply a "remote area charge" in some cases if you choose DHL as your shipping method. This is very rare but will happen when your delivery address is too far from the main logistics centers.
Please check your address by links below in case that your address belongs to remote areas:
https://www.5idhl.com/#/createExpress/fee (remote area)
If your address belongs to remote area we will tell you in your order to let you choose the solution ,If you do not reply in time, we will use ePacket to send out your package before delivery deadline.After you received package,we will refund you difference
Dears, Warmly Welcome to our store
Hope you will enjoy your shopping
We are happy and will do our best for you!
You can check the following questions you need to know before buying:
1.Payment must be made within 3 days.
2.If you need a shoe box, we have a special link that requires you to place a separate order.
3.Regarding the quality of the shoes, all the shoes we sell are of perfect quality compared to other suppliers.
4.Choose the appropriate color and size when placing an order. After payment, we recommend that you check the order details again to ensure that all content is correct.
5.If any question,just please do not hesitate to contact us.
Check your shoe size before buying, measure the length that fits you, and choose the shoes you want to buy:
CUSTOMER SATISFACTION
Please don"t hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction.
hippingSHOPPING
1.Shipping Cost:Select the quantity first, then click the country via logistic methods in the page.
2.Go the the next page, you can see the detail shipping cost by each logistic methods under your selection.
3. Item Processing Time: The processing time for a specific order varies with the product type and stock status.
ABOUT DELIVERY
1. We will send our products as soon as possible after your payment, please wait patiently.
2. When sending an address, the phone number is important.
3.Each package has a tracking number, you can choose to track.
RETURN POLICY
If you want to exchange the items received, you must contact us within 3 days of the receipt of your order. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status.
ABOUT AFTER-SALES ISSUES
After receiving the package, if you have any questions about the quality of the package, please contact us in time, and you can take a picture and leave a message in the station. We will check it in the first time, solve the problem for you, and give you a satisfactory answer.
FEEDBACK
Since your feedback is very important to our business"s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It"ll just take you 1 minute. Thank you!
Finally, if you like our products, you can collect our shop, our products will not let you down !
