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How does eBay send invoices to buyers? EBay invoice sending and payment merging tutorial

If the sellers do not directly settle the bill and pay after the buyer has snapped the item, then perhaps you can send an invoice to your buyer to remind the buyer to pay.

 How does eBay send invoices to buyers? EBay invoice sending and payment merging tutorial


If the sellers do not directly settle the bill and pay after the buyer has snapped the item, then perhaps you can send an invoice to your buyer to remind the buyer to pay.


Sending invoice can be applied to the following scenarios to help your business:

1. When a buyer buys several products from you and you want to combine these products in one order;

2. If you want to modify and adjust some details of the transaction, for example, modify logistics costs;

3. When the buyer has not paid yet after taking a product, you need to send a payment reminder to the buyer.

However, if a buyer fails to pay more than 30 days after taking the product, then you cannot send an invoice to him.

How to send an invoice to a buyer?

In the Seller hub, you can send an invoice to the buyer:

1. Select the "Orders" tab in the seller hub to find related products

2. In the Action column, select send invoice

 How does eBay send invoices to buyers? EBay invoice sending and payment merging tutorial

3. If necessary, relevant details can be modified, such as modifying logistics costs.

4. Click "Send invoice"

How to merge payments for a buyer?

When a buyer buys several products from you, you can combine the products they buy into one invoice. This will not only save you time, but also give the buyer a discount on logistics costs.

Of course, before merging payments, you need to open this option in your account settings.

Open the merge payment option

1. Enter your 'Site preferences' account settings. You can click Site preferences in the Shortcuts module of the seller hub to enter; You can also access it from Site preferences in the account tab under My eBay.

 How does eBay send invoices to buyers? EBay invoice sending and payment merging tutorial

2. In the Site preferences account settings, find 'Shipping preferences' and click' show 'at the back

 How does eBay send invoices to buyers? EBay invoice sending and payment merging tutorial

3. Then in the drop-down options, find 'Offer combined payments and shipping' and click 'Edit'

 How does eBay send invoices to buyers? EBay invoice sending and payment merging tutorial

4. Under the 'Combined Payments' option, select' Edit '

 How does eBay send invoices to buyers? EBay invoice sending and payment merging tutorial

5. In the Edit 'Combined Payments' field, select' Allow buyers to send one combined payment for all items purchased ', and then select the allowed time period.

 How does eBay send invoices to buyers? EBay invoice sending and payment merging tutorial

6. Click Save to save the settings.

How to merge payments by sending an invoice?

1. Under the 'order' tab in the seller hub, find the products you want to merge

 How does eBay send invoices to buyers? EBay invoice sending and payment merging tutorial

2. In the active column next to the product you want to send invoice to, select send invoice.

3. On the next page, all products purchased by the buyer will be listed. You can select whether to include it in the current invoice.

 How does eBay send invoices to buyers? EBay invoice sending and payment merging tutorial

4. Edit logistics expenses.

5. You can also edit a message to the buyer (optional).

6. You can click 'Preview invoice before sending' to preview

7. You can also click Send invoice to send the invoice to the buyer.

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