1. The initiator interface is too large after downloading
Solution 1: Set the resolution to the maximum in the computer system display resolution, and restart the computer and games after adjustment;
Solution 2: Find the beeping tide on the desktop and right-click Properties;
Click Change High DPI Settings in Compatibility;
Check the following [Substitute High DPI Scaling Behavior] in DPI Settings, select System, click OK, click OK again in Properties, and restart the game after confirmation;
2. Unable to start the game after the installation is completed. The VCRUNTIME140_1.DLL file is missing
Solution: You need to download and install the launcher again, search for [Ringing Tide International Service] in the biubiu accelerator, speed up, and download the complete installation package again;
An error is reported after reinstallation. You need to search and download the repair tool according to your computer system
How to view the computer system: You can view it in Settings - System - System Information, and then download the corresponding repair tool.
3. After the game starts, the screen will be black/white, and a prompt will pop up: the program does not respond
① Check whether the equipment and operating system meet the configuration requirements;
Official configuration requirements:
② Add the game directory to the firewall or anti-virus software white list, and restart the game;
③ Restart the game after closing the program;
④ Find launcher.exe in the game installation directory, right click Properties Compatibility Check Run this program in compatibility mode, click the application and restart the game.
⑤ Go to your official video card website, update the video card driver to the latest version, and restart the game;
N card:
Card A:
⑥ Click the [Repair] button in the upper right corner to complete the file check and repair;
4. The download speed is too slow. The download speed drops to 0% during the download process
The download speed is affected by the network speed and the number of downloaded files. It can be accelerated throughout the process of downloading games, which can effectively ensure the download speed;
5. In the process of downloading the game, the anti-virus software displays an error message "Modifying DLL file"?
The content designed in the download process is the normal file installation content of the game. In case of abnormal blocking, please try to cancel the blocking, trust the file, exit the anti-virus software, and download the game again.
6. Crash or flash back after the game starts?
You can try to click the "Repair" button in the upper right corner of the launcher to repair the file. It will take some time to check the file. Please wait patiently.
7. The launcher prompts that the repair is complete, but the game still crashes or flashes back?
Please restart the computer and try to repair it again.
8. Handle support requirements:
At present, the following controllers are supported by the Whistling Tide and PC devices:
Wired/wireless controller: Xbox series, Xbox Elite series
Wireless controller: DualSense ®、 DualSense Edge ™
Wired controller: DUALSHOCK ® four
