In the future, when passengers take the subway, they can hear the customized prompt broadcast at different stations to know the travel information of the station traffic connection and surrounding attractions in advance.
"Hello passengers, this is the exit of the subway station, please walk 200 meters west to get in from Exit D..." On the morning of May 10, at Exit C of the subway station in Beijing, the newly added notice broadcast at the entrance sounded, reminding the railway passengers in the station of the direction of the entrance.
Zhang Liang, deputy head of Jianguomen Subway Station, introduced that the platform area of Beijing Subway Station is small. In order to prevent crowding in the station, Exit C of the station is set as the exit, while Exit D is set as the entrance for one-way traffic. "Although the square in front of the station has also set up a number of prompt signs, there are still passengers running to Entrance C to prepare to enter the station, and the staff has a lot of guidance work. After the personalized guidance broadcast is enabled, the way for passengers to obtain information is increased, and more convenient and efficient services are provided for passengers to travel."
In the past, broadcasts in various subway stations in Beijing were recorded in a unified way to prompt information such as train arrival, operation adjustment and civilized riding. After sorting out the needs of passengers in advance and investigating the stations on the spot, since May 1, Beijing Metro has added personalized guidance broadcasts at Beijing Station, Beijing West Station and other "seven stations and two yards" stations, Shichahai, Wangfujing and other scenic spots stations, as well as Dongzhimen Station of the Capital Airport Line and other 15 stations, Traffic connection guidance information and travel guidance information around the station are added to meet the travel guidance needs of passengers in different stations. "For example, when the passenger flow at Tiananmen West Station is large, personalized broadcast words will be used to prompt convenient exits to Tiananmen Square, the Forbidden City, and Zhongshan Park; at Qinghe Station, the broadcast will prompt the nearest exit information to Huaimi Line or high-speed railway entrance channel." The relevant responsible person of Beijing Metro introduced.
At present, the personalized guidance broadcast of each station will be broadcast in the station according to different broadcast time and frequency to provide more clear and accurate information and help for passengers' travel. In case of temporary conditions, the station can also enable or switch personalized broadcasting according to the on-site passenger flow organization.
It is understood that many services of Beijing Metro also have their own "exclusive voice". For example, in order to prevent passengers from missing the last bus, the station will prompt passengers to prepare in advance when the last bus is about to arrive; At the arrival passenger flow concentration station, prompt passengers at the gate to "hold the card on the right hand" to further improve the passenger traffic efficiency; During the implementation of "double temperature carriage", broadcast the positions of strong cold carriage and weak cold carriage on the train and in the station to remind passengers to select as required. (Li Bo)
