"It takes half an hour from entering the hospital to leaving the hospital, without taking any more steps," said Mr. Xue, who had just seen a doctor in the outpatient hall of Beijing Chaoyang Hospital in the morning. Recently, the service of Jingtong applet health sector has been upgraded again. Pre diagnosis, in-patient and post diagnosis services such as appointment registration, medical insurance outpatient payment, report query can be handled online. Convenient services have greatly improved patients' medical experience.
"You don't have to queue up at the self-service machine to get to the hospital"
At 9 a.m., Mr. Xue went straight to the endocrine department consulting room where he had made an online appointment and got the number as soon as he entered the hospital. During the visit, he showed the inspection report of the previous visit to the doctor through the Jingtong small program. The doctor issued a test sheet for him. On the way to take blood, he paid the fee online. Half an hour later, Mr. Xue completed the whole medical treatment process.
"One small program can be linked to multiple hospitals, and the whole process can be handled in one software." Mr. Xue is an osteoporosis patient, who needs to see a doctor every month. He summarized the experience of using the Jingtong applet as "a sense of smoothness". "There is no need to queue up at the self-service machine when you go to the hospital. Registration, number taking, and payment can be handled online. All previous inspection, examination, and imaging results are 'mobile phone available'."
"At present, we have completed the docking of the hospital system and Jingtong applet, and launched the functions of appointment registration, outpatient payment, inspection report query, emergency treatment map and so on." Wang Chen, deputy director of the outpatient office of Chaoyang Hospital, said that the hospital's number source on Jingtong is shared with the hospital's own platform number source, "That is to say, it is unified in the number issuing period, time, department, quantity and source of the current day."
Be able to check the examination results of different hospitals
After completing the consultation, the patient can enter the Jingtong applet through WeChat and Alipay to realize online payment of outpatient payment. After the inspection report is generated, the patient can receive the SMS reminder at the first time, and the medical insurance reimbursement expenses of the Beijing medical insurance patients can also be automatically deducted online.
Wang Chen said that the Jingtong applet health service plate integrates multiple hospitals and functions, and is easy to use. "It not only facilitates the parallel retrieval between hospitals when patients make appointments for registration, but also can query the examination results of different hospitals on one software, significantly improving the medical experience of patients with cross hospital medical needs, Beijing medical insurance patients, and patients seeking medical treatment in other places."
According to the Municipal Health Commission, Jingtong Health Service can currently provide appointment and registration services for 270 hospitals above the second level in the city, mobile payment for medical insurance, inspection report and image report query services for 110 hospitals, and Internet diagnosis and treatment services for 12 hospitals. (Sun Leqi)
