It is reported that many banks in Beijing have recently continued to optimize their payment services, targeted at the pain points of small change, and improved the convenience of cash payment by transforming self-service machines and providing convenient "zero wallets".
At the Fuxingmen Sub branch of ICBC Beijing Financial Street, the first all-in-one cash withdrawal machine supporting the 10 yuan note withdrawal business within the jurisdiction of ICBC Beijing was put into use recently, which withstood the test of the daily cash withdrawal peak of pension a few days ago, and many foreigners working nearby also came to experience the change withdrawal. After inserting the bank card, the withdrawal interface of the all-in-one machine is marked with "Please select or enter the withdrawal amount, which should be 10 yuan, a multiple of 100 yuan". When withdrawing money, the customer can freely input the withdrawal amount. There are two boxes at the cash outlet. The mixed loading method of 10 yuan denomination and 100 yuan denomination is adopted, and the withdrawal person can choose the denomination closer to the actual demand.
The outlet president introduced that this ATM machine has recently been upgraded and upgraded, and it is embedded with the function of cash withdrawal. Foreigners can also withdraw RMB cash with Visa, Master and other foreign cards. Following this outlet, the same ATM machine in the Overseas Guest Payment Service Center of Daxing International Airport has also been "upgraded". ICBC Beijing Branch will accelerate to promote the full coverage of ATM machines for cash withdrawal in key areas of the city.
Recently, the staff of ICBC West Railway Station Sub branch walked into two taxi companies and handled the "change wallet" exchange on the spot facing the driver master to solve the problem of taxi change provision. At present, all ICBC outlets in Beijing have opened a green channel for "change wallet" exchange, which is convenient for customers who need change exchange to "cash at any time". It is reported that the specification of "standardized" zero wallets is 300 yuan, including 20 10 yuan, 16 5 yuan and 20 1 yuan; The "customized" wallet can be exchanged on site according to the demand.
In order to implement the work deployment of the Opinions on Further Optimizing Payment Services and Improving Payment Convenience recently issued by the General Office of the State Council, banks in Beijing have rapidly launched a series of convenient payment measures to further enrich the payment service channels and optimize the supply of payment products by comprehensively upgrading the payment experience of the elderly and foreigners in China.
According to the introduction of China Merchants Bank Beijing Branch, the bank improved the service level of elderly customers, strengthened the diversion guidance in the lobby by arranging special windows or adjusting queue settings, shortened the processing time of foreign currency exchange related cash business, and carried out "zero wallet" product distribution. (Pan Fuda)
