How to ensure safety when pregnant women take the subway? The "Love Reservation" function launched by Beijing Metro can help passengers travel safely. Passengers or pregnant women who need barrier free connection can inform the station of their travel plan in advance through this function. After booking travel services, the station can provide passengers with one-on-one barrier free services. According to statistics, since January 2023, the total number of "love reservation" in Beijing Metro has reached 2394, including 1832 for pregnant women. The small booking service adds more temperature and security to the travel of pregnant women.
Line 5, which runs through the north and south of Beijing, is one of the lines with a large passenger flow in Beijing subway, with a daily passenger volume of more than 800000 people. Especially in the morning and evening rush hours, pregnant women face many inconvenience when taking the subway. At Heping Xiqiao Station of Line 5, "Love Appointment" service is provided nearly 100 times a year, most of which are pregnant women.
"Many pregnant women have commuting needs. After receiving an appointment, the station will set the alarm in advance and wait for passengers on time." Song Xue, technical assistant of Huixin West Street Nankou Station of Beijing Metro Operation No. 1 Branch, introduced that in order to ensure the safety of pregnant women who make "love appointment", the station will open a "love entrance channel" for pregnant women during periods of high passenger flow, Assist passengers in getting in and out of the station or waiting at the platform according to the position of the vertical elevator at the station to ensure the safety of passengers.
"The morning and evening rush hour carriages are crowded. Many passengers look down at their mobile phones, and it is difficult to notice that there are pregnant women who need to be taken care of." Liu Hui, a station attendant at Heping Xiqiao Station, said that every time she accompanies pregnant women, she will choose carriages with relatively few people at the front and rear. "In fact, many pregnant women make appointments to find a seat in the carriage. After the train arrives at the station, we all get on the train and shout," If there are pregnant women, who can give us a seat? Passengers on the train notice that they will also voluntarily give up their seats. "Song Xue introduced that after receiving the appointment of love, all services will be carried out. The station will inform passengers of the transfer station and terminal station in advance, and provide perfect and professional barrier free connection service.
"Loving reservation" service fully reflects the care of Beijing subway staff for special groups. One pregnant woman said that because of her short gestational age and no apparent pregnancy, if she rode alone, other passengers could not know that she was pregnant and offered her seat. The subway station staff advocated other passengers to give up their seats for pregnant women, which solved the practical difficulties of passengers.
Beijing Metro said that passengers who need care services can make reservations in advance for taking the subway through Beijing Metro official website, mobile APP or WeChat applet and other channels. When making an appointment, you need to provide contact information, travel date, time, starting station and other information. After the reservation is successful, the subway staff will confirm with the passengers in time. (Li Bo)
