Since January 15, the railway department has optimized the ticket change rules and expanded the scope of ticket change. Passengers can change tickets within the pre-sale period before and on the day after driving, which will further facilitate the travel of passengers.
According to the Civil Code, Railway Law, Railway Passenger Transport Regulations, Railway Passenger Transport Tariff Rules and other provisions, the railway transport enterprises shall define the rules and standards for ticket sales and ticket changes. According to the current rules, if the train ticket is more than 48 hours before departure, it can be changed to any train number within the pre-sale period. If the train ticket is less than 48 hours before departure and after departure, it can only be changed to the train before 24:00 on the travel day. After the implementation of the new regulations, the scope of ticket change has been expanded. Passengers can change tickets within the pre-sale period before and on the day after the departure. If the ticket is more than 48 hours before the departure, no change fee will be charged; If the ticket is less than 48 hours before departure and after departure, no ticket change fee will be charged for the ticket before (including) the date of change. If the ticket is after the date of change, the ticket change fee will be charged according to the processing time step. The specific rules of ticket change can be inquired by the passenger friends through the railway 12306 website and the station announcement.
After the optimization of the train ticket change rules, passengers have more choices to handle the change, and it is more convenient to adjust the journey. At the same time, the railway department reminded that the railway 12306 website (including the client) is the only official online ticket selling platform of China Railway, and has never authorized any third-party platform to sell train tickets. Passengers who purchase tickets through a third-party platform will not only encounter "traps" such as surcharges and bundled sales services, but also risk personal privacy information disclosure. Passengers should purchase tickets through the official railway channel, identify the official website of 12306 and the official APP of "Railway 12306", and confirm that the payee of the ticket payment is "China Railway Network Corporation", so as to avoid the failure to receive refundable items when refunding or changing the ticket.
