Services and support.

Because Apple has manufactured hardware, operating systems and many application software, Apple products are truly integrated systems. Only AppleCare products can provide you with one-stop repair service and technical support from Apple experts. Just one phone call can solve most problems.

One stop technical support, Apple Hardware Services and Software support.

Most Apple products can enjoy a one-year hardware warranty and up to 90 days of free telephone technical support within the limited warranty period. By purchasing the AppleCare+service plan, you can further extend the warranty period and enjoy additional hardware warranty services and expert technical support from Apple.

China's consumer protection law includes the "three guarantees" provision, which gives consumers two years of warranty service for quality problems of major components from the date of purchase of the Mac, iPad and HomePod; One year warranty service for complete machine quality problems from the date of purchase of iPhone, Apple Monitor, Apple Watch and Apple Vision Pro; As well as the quality problem warranty service for three months from the date of purchasing wired headphones. In Zhejiang Province, the Law on the Protection of Consumers' Rights and Interests gives consumers a three-year warranty for quality problems of desktop computers from the date of purchase Services.

AppleCare also provides for business operations support.

From help center support, OS support to enterprise support, see how various products supported by AppleCare can improve the enterprise Operational efficiency.

Learn more about the many aspects of AppleCare professional support
service

Additional support

Get technical support through telephone or online communication,
Arrange maintenance and other services.

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Provide technical support for a large number of Apple devices.

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